Alma Ford

My salesperson was Lyndsie, and though she was nice I was not impressed with her follow through. The car I was interested in was not on the lot and she was supposed to contact me as soon as it returned so I not impressed with her follow through. The car I was interested in was not on the lot and she was supposed to contact me as soon as it returned so I could test drive it. I decide to drive past the lot and check if its back after not hearing anything, and its parked back in the sales lot by the road. Another salesperson, Mike, helped me as Lyndsie wasn't even there when I arrived. The worst part is I requested the loan to be put with the my CU. Was reassured that could and would be done, I didn't even think to look at the paper more closely (so a little my fault as well for assuming they did what they said) and they put me with another credit union. So a bit of a headache and a couple additional fees later... I got the loan switched to my CU. Emailed Lyndsie about the issue... and apparently she did not think it warranted a response. That is where I lost all respect or desire to work with her again. The manager, Ed, there was awesome and worked with us really well on the trade-in and making the final number work for us. He was very pleasant and upbeat overall. I wouldn't say I wouldn't go back to Alma Ford, I just wouldn't go back to Lyndsie. More

Oil change, tire rotation. Tire valve stems leaking. Power the experience received was excellent. Only wish last year could have been the same as this one. Was disappointed with service provider and had consid the experience received was excellent. Only wish last year could have been the same as this one. Was disappointed with service provider and had considered going some place else. More

Service Very polite quick friendly, had me signed in and knew what had to be taken care of. Thank you TJ. Very nice job. Pete Sabo Very polite quick friendly, had me signed in and knew what had to be taken care of. Thank you TJ. Very nice job. Pete Sabo More

I appreciate them getting me in ASAP, due to my brake controller broke while on vacation and just before going out of State. Excellent service! controller broke while on vacation and just before going out of State. Excellent service! More

first vehicle i have purched from them it was during the covid crap so most of my contact were by phone or text message. people i contacted were very professional. would have liked it to be it was during the covid crap so most of my contact were by phone or text message. people i contacted were very professional. would have liked it to be a little more personal. haven't went over vehicle with sales agent due to purchase during this covid incident over all so for very satisfied with my new pick up More

Excellent experience Jim was very friendly and knowledgeable, and the entire team made the process very easy. I've had a long history with Navarre Ford, and the new owner Jim was very friendly and knowledgeable, and the entire team made the process very easy. I've had a long history with Navarre Ford, and the new owners are clearly continuing the tradition. More

Alma Ford made it easy, Jim even walked me through syncing my phone and setting up the electronics. Chad in finance was knowledgeable and helpful, making the process painless. syncing my phone and setting up the electronics. Chad in finance was knowledgeable and helpful, making the process painless. More

Everybody there is very friendly and helpful. My salesman was Mike and if anybody is looking for a new vehicle I suggest going to him. I’d definitely rate the dealership and Mike 5/5 stars! was Mike and if anybody is looking for a new vehicle I suggest going to him. I’d definitely rate the dealership and Mike 5/5 stars! More

They are a great group of people. James figure out what was wrong with my truck before I could take my daughter home. He had it fixed and waiting for me to come back and pick it up. Awesome was wrong with my truck before I could take my daughter home. He had it fixed and waiting for me to come back and pick it up. Awesome More

The people here were absolutely amazing! I worked with Lyndsie and she made this experience very stress free! She made sure I was taken care of, and it was overall a very enjoyable experience! Lyndsie and she made this experience very stress free! She made sure I was taken care of, and it was overall a very enjoyable experience! More