Allentown Kia
Allentown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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New car:) Rob made the task of buying a car a pleasant one. He was thorough, kind, and took time to explain everything- I also had my two young kids with me an Rob made the task of buying a car a pleasant one. He was thorough, kind, and took time to explain everything- I also had my two young kids with me and he was great with them. He took a real interest in us rather than just trying to make a sale. Thank, Rob. I love my new car! More
Kind and friendly service!!! Excellent service and friendly people! Price was exactly what I wanted, and I recommend you to shop here for your next car. Thanks you to everyone! Excellent service and friendly people! Price was exactly what I wanted, and I recommend you to shop here for your next car. Thanks you to everyone! More
Awesome Justin was a great help. I absolutely love him. And Shane was just as great. They are awesome and I will be back and let everyone know how great and a Justin was a great help. I absolutely love him. And Shane was just as great. They are awesome and I will be back and let everyone know how great and awesome everyone here is. Thank you everyone for all the help. More
Blindisded! I am very disappointed by the dishonesty from the sales department. First off, I found a car through my credit union posted for $18, 900 and felt lik I am very disappointed by the dishonesty from the sales department. First off, I found a car through my credit union posted for $18, 900 and felt like that was a good price. After test driving the vehicle, I fell in love-my first mistake! When I met with the sales person and we were "working out the deal", I showed him the true car price. He took the information to someone and came back saying you need a trade in of $2000. "It's in the fine print". They were only offering me $1000 and said the price of the vehicle was $19,900. I accepted-my second mistake! I should have pushed for the $2000 trade in and for the True Car price. (Later on when I talked to my credit union, they said there is no fine print stating the trade in needs to be $2000. Their first lie!) So we went on and I stated I only wanted a five year loan with payments around $250 and what I was willing to put down to make that happen. They said okay and then I waited and waited and waited for the paper work to be "ready". They had me sign a paper stating that I would buy the car today if they could work out the deal we agreed upon; little did I know that they were not going to hold up their end of the agreement. When I finally went to sign the contract, I had probably been there 4 hours. I was tired and hungry-my third mistake! I sat with Eric who shuffled papers around and folded them and told me where to sign. He did not go over the contract step-by-step. He did not explain anything to me or go over the information. I assumed what we had agreed to was in the contract-my fourth mistake! The next day when I reviewed the paper work, I was astonished to see that they increased the sale price to $21, 900 and set up the loan for 6 years instead of 5. I feel cheated out of my money and aggrieved against my integrity; I don't know which one hurts more. I called and spoke to Shane Franco and told him of my concerns. He said he would look into the matter and get back to me...That never happened! I walk away with a car I still love and an invaluable life lesson learned. More
Great place to buy a car First of all,I want to thank Jake Lebowitz for all he did,I received an e-mail from Allentown Kia after making an inquiry there,I replied that I was p First of all,I want to thank Jake Lebowitz for all he did,I received an e-mail from Allentown Kia after making an inquiry there,I replied that I was purchasing a car from another dealer closer to home. Sunday morning to my surprise there was an e-mail from Jake asking me to come in and talk to them before making my decision,we exchanged a couple of e-mails back and forth asking what I was looking for and the details of what I wanted,the last e-mail I got from him was at 9pm on Sunday night with the promise from me to see them on Monday evening. I arrived at 5:00 and was met by Jake and the salesman that he wanted to assist me Carl Madonna. To make a long story short Carl bent over backwards to make sure I was happy and I walked out of there at 7:30 with a 2015 Kia Cadenza with only 8500 miles on it. I want to thank everyone from Allentown Kia,you have a customer for life. More
Great experience The car dealer Justin was very knowledgeable and helpful when it came to finding my new car. Great experience there. Would recommend to other people. The car dealer Justin was very knowledgeable and helpful when it came to finding my new car. Great experience there. Would recommend to other people. More
Customer Service My wife and I had the most pleasurable experience today purchasing our new vehicle. Our Sales Associate was knowledgeable, polite and friendly. Everyo My wife and I had the most pleasurable experience today purchasing our new vehicle. Our Sales Associate was knowledgeable, polite and friendly. Everyone we came in contact with treated us with respect and answered any questions we may have had. I would definitely recommend this dealership and this Sales Associate to everyone. More
New Car Easy to work with in getting an affordable monthly payment on a car I was looking for. Friendly and pleased I visited there. Thank you Easy to work with in getting an affordable monthly payment on a car I was looking for. Friendly and pleased I visited there. Thank you More
SUPERB Had a great experience at my last service appointment. Jason was the rep who took care of me and I truly found him professional, courteous and attent Had a great experience at my last service appointment. Jason was the rep who took care of me and I truly found him professional, courteous and attentive. He explained what the service would cover and after the initial service explained why an additional fuel injector service was suggested. Again, he explained the importance of doing this and convinced me to spend some money I didn't intend on doing. He walked me to the car when I left, which I thought was a kind gesture. Overall, he did an excellent job!! Glad you have this pro working for you!! More
Amazing Sold old car to get a new one. They are help full very kind they also help you to get a new and they will find the way for so you can get the car u w Sold old car to get a new one. They are help full very kind they also help you to get a new and they will find the way for so you can get the car u want. More