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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
948 Reviews

948 Reviews of Allen Chevrolet Cadillac - Service Center

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May 26, 2021

The people in the express oil change was very busy and yet took the time to be helpful to explain what was happening and why More

by HREDFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Express oil change
May 27, 2021 -

Allen Chevrolet Cadillac responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best, John Allen, General Manager

May 25, 2021

Service appointment taken ahead of schedule. Notified promptly of diagnostic. Service provider was very curious. Curtesy drop off service was convenient and on time. Driver very friendly and comforting More

by CORVETTE.AB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
May 26, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the great review! We're pleased to hear that our team has given you excellent service. We appreciate your business and welcome you back whenever you need help. Best, John Allen, General Manager

May 21, 2021

There was a very short waiting time to get into the stall. I changed both my engine oil and transmission oil on two separate days. I also used your coupons which I appreciate. The oil changes were done More

by DAVEDURCHMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
May 24, 2021 -

Allen Chevrolet Cadillac responded

DAVEDURCHMAN, thank you for the positive feedback! We are always here to help at Allen Chevrolet Cadillac! Sincerely, John Allen, GM

May 21, 2021

Very personable and professional. I have a Mazda RX8 and they made sure they could do my oil change before they just jumped in and did it wrong. Very appreciated. Great service not sure of employees names More

by hfraser71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
May 24, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the five star rating, hfraser71! Allen Chevrolet Cadillac is always here for your vehicle needs! Sincerely, John Allen, GM

May 20, 2021

The best facility to buy and have your automobile serviced. It is the staff that make it that way! Always friendly and very professional. Quality facility. More

by r.angelocci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Cousino
May 21, 2021 -

Allen Chevrolet Cadillac responded

Hi, Thank you for the five-star rating and great feedback! We're thrilled to hear that you had a wonderful experience with our service dept. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day! Sincerely, John Allen, General Manager

May 19, 2021

I had a problem with a used vehicle I purchased. They fixed what they said they would in a timely fashion. I am a happy customer. More

by JSHARKY54
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service.
May 19, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5 star review. We're glad that we were able to help! We wish you safe travels and hope to work with you again in the future! Sincerely, John Allen, General Manager

May 19, 2021

Very professional, friendly and courteous. They changed my oil and rotated the tires in a timely manner. Great service center. I will be back again!!! More

by STLAPRAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
May 20, 2021 -

Allen Chevrolet Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help. Sincerely, John Allen, General Manager

May 17, 2021

I came in for an oil change and they were very helpful and professional. I also had my tires rotated and I didn’t know the lugs were locked. They helped explain that to me and they were very quick. More

by MOM2THREESACHS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know their names.
May 17, 2021 -

Allen Chevrolet Cadillac responded

Thanks for leaving us a great review, MOM2THREESACHS! It was our pleasure to work with you! We'd love to assist you again soon. Sincerely, John Allen, General Manager

May 16, 2021

Did a great job and no hassle on any other things. No waiting either I tell everyone I know about the service I get at your place More

by DKRONB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
May 17, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the five stars, DKRONB! Allen Chevrolet Cadillac appreciates your business. Sincerely, John Allen, GM

May 16, 2021

Always friendly service at the drive up oil change. My wife and I hope to bring our business back to Allen Chevrolet in the future. More

by SCLAWSON1
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
May 17, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your 5 star review, SCLAWSON1. We're so glad to be of service. Please don't hesitate to reach out if there is anything further we can assist with. Sincerely, John Allen, GM

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