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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
948 Reviews

948 Reviews of Allen Chevrolet Cadillac - Service Center

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June 04, 2021

An oil change is as easy as 1-2-3 and you are done! The staff is very friendly and knowledgeable! You are treated like a friend! More

by janicebondy
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 04, 2021 -

Allen Chevrolet Cadillac responded

Janicebondy, thank you for sharing your experience with us. We're glad our team was helpful and made your service appointment a great one! Take care! Best, John Allen, General Manager

June 04, 2021

Nice guys, made the visit quick and easy. Thank you! I will definitely be back for service needs. Thanks to everyone that took care of me! More

by M_KUFEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 07, 2021 -

Allen Chevrolet Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Thank you for the kind words and the positive review, we really appreciate it! Best, John Allen, General Manager

June 04, 2021

The Service is great, my oil change and tire rotation is always done quickly and efficiently. The atmosphere is peaceful and the work is done in a timely manner More

by VEGA5948162
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 07, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the kind rating, VEGA5948162! We hope to see you again at Allen Chevrolet Cadillac. Sincerely, John Allen, GM

June 03, 2021

The men in service, were very polite, and efficient.. I has a oil change and tire rotation. Time was 25 minutes,from start to finish. More

by CADEAU123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Davison, April Seger
Jun 04, 2021 -

Allen Chevrolet Cadillac responded

CADEAU123, thank you for the 5 star review. We're glad our service team was able to help you quickly and efficiently. We hope to be able to work with you again in the future! Best, John Allen, General Manager

June 03, 2021

It was quick and easy for the oil change. Buying the truck was a good experience too. The sales representative was very professional. I would buy there again More

by RUSTYNAIL.JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 04, 2021 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to leave us a five star review. We're glad you had a good experience with both our sales and service teams. Congratulations on your new truck and thank you for choosing Allen Chevy Cadillac! Best, John Allen, General Manager

June 02, 2021

Great service ☺️ wouldn't go anywhere else. I appreciate the respect, honestly and quick service each time. Thank you for always making me feel confident to trust you. More

by Miss_Jan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 02, 2021 -

Allen Chevrolet Cadillac responded

Hi, thank you for the high star rating! We hope you continue to choose us for all your automotive needs! Take care! Best, John Allen, General Manager

May 29, 2021

Sarah was very polite and helpful with scheduling and then adjusting my bill with an online coupon after already getting me the best price she could. More

by JBOLDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 01, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your kind feedback on your experience with Sarah! We greatly appreciate it as well as the five-star review. Please let us know if you need anything else. Best, John Allen, General Manager

May 29, 2021

Allen Chevrolet Cates about their customers and will do everything they can to help. They are polite and explain all options available for financing. I will definitely be back when I would like a new car More

by MBATTLESHIP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Tyner-Grzywinski
Jun 01, 2021 -

Allen Chevrolet Cadillac responded

We greatly appreciate the five-star review! We look forward to seeing you again when you're ready for a new car. Please do not hesitate to reach out if you need anything else. Best, John Allen, General Manager

May 28, 2021

Attempted to charge me for almost t of things that I did not ask for, will not be back. I believe that the service department is very crooked More

by kenmara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Cousino
Jun 02, 2021 -

Allen Chevrolet Cadillac responded

Ken, We only recommend GM authorized parts. We do understand that there is shops out there than can do a job for less using non Manufactured recommended parts. However we stand behind the parts we install with a warranty. Feel free to call anytime with any question or concern and, If you need us in the future we will be here for you. Brad Porter Service Manager

May 28, 2021

Fast service, 20 minutes in and out. Needed an oil change but discovered that the original air filter needed to be changed. There are 40,000 miles on this vehicle. More

by CARINV329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 01, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the five-star review and kind feedback about your experience with our service dept.! Please let us know if you need anything else. Best, John Allen, General Manager

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