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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.6
948 Reviews

948 Reviews of Allen Chevrolet Cadillac - Service Center

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July 21, 2021

Oil change and Tire rotation. I was glad to see they used a torque stick to confirm lug nuts were correctly tightened. Most places just use a impact. More

by DAN.PARPART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Allen Chevrolet Cadillac responded

Hi, DAN.PARPART! Thank you for the 5-star review. We're glad to hear that you left the dealership satisfied with your oil change and tire rotation services. If there's anything else we can help with, please do not hesitate to let us know. Sincerely, John Allen, GM

July 17, 2021

Very pleased with Chris Trpevski in the service department he was helpful and did a great job. I will continue to use this dealership for a very long time. More

by ANGIEHAMMERSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris trpevski
Jul 19, 2021 -

Allen Chevrolet Cadillac responded

We're ecstatic to hear that we have earned your loyalty and trust, ANGIEHAMMERSMITH! Moreover, we will surely send your kind words over to Chris. We hope to work with you again soon! Sincerely, John Allen, GM

July 16, 2021

The service department is awesome! Chris kept me informed of everything they needed to do and how much it was going to cost. And everything was done in a couple of days. Very satisfied with the service. More

by Peggyishappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 16, 2021 -

Allen Chevrolet Cadillac responded

Thank you for leaving us a high rating, Peggyishappy! Chris is an excellent employee, and his service and expertise are unmatched. We hope to work with you again soon! Sincerely, John Allen, GM

July 16, 2021

^_^ Excellent & Super Friendly Service from the ladies and gentlemen at Allen Chevrolet Cadillac! Couldn’t recommend them even further as they are first class all the way. More

by HZ2357JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Lessard
Jul 19, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the kind review, HZ2357JC! Your recommendation and business are of utmost importance to us. Have a great day! Sincerely, John Allen, GM

Jul 19, 2021 -

HZ2357JC responded

^_^ Your definitely welcomed John and thanks so much for the kindhearted service as you’s are #1 in that regard, plus hope you all have a fantastic day!

July 16, 2021

Very friendly. Answers questions thorough when asked. Got me right in and got me right out the next day . Very efficient. And great dealership . Would recommend to family and friends . More

by T4YA72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Allen Chevrolet Cadillac responded

Hi, T4YA72! Thank you for your high rating and recommendation. They mean the world to us! We look forward to you next visit. Safe travels! Sincerely, John Allen, GM

July 15, 2021

Easy to set up appointment. Did the warrant work fast. Didn’t have to sit at dealership all day to get it done. Handled very professional More

by Sweatdavid1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Allen Chevrolet Cadillac responded

Hi, Sweatdavid1! We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon! Sincerely, John Allen, GM

July 14, 2021

Very professional but hard to get on phone to ask ? And it would be nice to have more loaners so I don't have to get a rental that costs 350 dollars More

by MELISSADAVEY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, MELISSADAVEY9. Thank you so much for taking the time to give us your feedback. We're always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. Have a good day! Sincerely, John Allen, GM

July 14, 2021

Had an oil change on my Ford Edge, Ford dealership cannot even come close to your quick and efficient service. Thank you and will see you for my next oil change. More

by WHIP1285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, WHIP1285! Thank you for taking the time to leave us a positive review. We're ecstatic to hear that you left our dealership satisfied with our services. See you again soon! Sincerely, John Allen, GM

July 13, 2021

Friendly, professional, efficient. Only issue...used coupon was told that service cost more than coupon due to my filter costing more. As a return customer that should not have been an issue. More

by sewcrazee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your feedback, sewcrazee1. We are always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We look forward to working you again soon! Sincerely, John Allen, GM

July 13, 2021

This dealership has a wonderful staff. They are very helpful, friendly and well experienced in the positions that they have. There is a wide variety of vehicles to choose from and the staff will make su More

by MONDAYTERI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Allen Chevrolet Cadillac responded

Hi, MONDAYTER10. Here at Allen Chevrolet Cadillac, we pride ourselves with a knowledgeable, competent, and compassionate staff. We're happy to hear that you've had a positive experience with them. Have a great day! Sincerely, John Allen, GM

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