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All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

San Angelo, TX

4.3
1,191 Reviews

1,191 Reviews of All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

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August 09, 2022

Alejandro was very professional and looking forward to working with him next time my 300 is serviced More

by JohnM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castaneda
Aug 12, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Hi John, and thanks for the great feedback! We're very happy that Alejandro was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Dwayne Hiser - General Manager

August 07, 2022

Alex was polite always apologetic and easy to talk with. However I made an appointment 1 week in advance to have my truck looked at. I dropped my truck off where it sat for 1 month before it was even looke More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Castaneda
Aug 12, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for taking the time to share your recent experience at All American Chrysler Dodge Jeep San Angelo. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me at your convenience. Thank you. Dwayne Hiser - General Manager

August 06, 2022

Friendly service and quick to answer questions I had! Better service here than where I originally bought my Grand Wagoneer! More

by shilohpeterson10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castaneda
Aug 10, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Dwayne Hiser - General Manager

August 06, 2022

Great customer service and very nice employees, let’s you know quickly with what’s going on. More

by conniedavis7498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Montez was great
Aug 10, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Dwayne Hiser - General Manager

August 05, 2022

An amazing dealership. I enjoy the service and responsiveness I get when I get service work done. I never dread it. I’m glad we have a dealership like this one! More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castaneda
Aug 09, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Dwayne Hiser - General Manager

August 05, 2022

Need to get better techs that no how to do the correct Diagnostic on vehicles More

by paezale
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Dwayne Hiser - General Manager

August 04, 2022

Service Advisor is always courteous and professional every time I go to the service department. More

by APL316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Dwayne Hiser - General Manager

August 02, 2022

I received my property back. Thanks to the General Manager Dwayne Hiser. He listened to my complaint and resolved the issue. Thank you again for all you did on my behalf. More

by elizabethdelacruz70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castaneda
Aug 09, 2022 -

elizabethdelacruz70 responded

I received my property back. Thanks to the General Manager Dwayne Hiser. He listened to my complaint and resolved the issue. Thank you again for all you did on my behalf.

Aug 09, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for providing us with your feedback. I am glad that we were able to resolve the issue and move forward in a positive direction. Dwayne Hiser - General Manager

August 02, 2022

Great reliable and fast service in the Service Department. All my expectations were met. Thanks. More

by RICHDIAZ66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Dwayne Hiser - General Manager

August 01, 2022

Needed a recall part for airbags. Said it would take two weeks to See car. They wanted to keep my Car on the parking lot for two weeks. Why can't they set a appointment. This place More

by janiehug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Dwayne Hiser - General Manager

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