All American Chevrolet of San Angelo
San Angelo, TX
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My husband and I came here looking to purchase a used car. Right when we pulled up Brian came out and said "Who are you looking for?", not a "Hi, how are you?" "What can I help you with today?", nothing. car. Right when we pulled up Brian came out and said "Who are you looking for?", not a "Hi, how are you?" "What can I help you with today?", nothing. I replied, "I'm looking for a car." He then said "Okay, hang on while I put these new license plates on this sold car." So my husband and I stand outside in the Texas heat for 5+ minutes while this guy tries to figure out how to put the plates on. He couldn't have done that after helping us? When he was finish he said "Okay what were you looking for, I'm Brian by the way." My husband and I told him specific models of what we were looking for and our price range. We also told him that we wanted to buy a used vehicle. He then proceeded to walk us over to the used lot but as we walked, he insisted that we look at cars $10,000 over our budget and not even the model we wanted! I asked him to see cars that were in our budget and he replied "I don't know the prices on any of the used cars." So he then led us all throughout the parking lot as he looked car for car to see if it was used or not. Let me remind you that we are in Texas and it is very hot. As we finally reached a few cars that was the model we were actually looking for, he had absolutely no information on anything. I asked question such as, "What is the mpg", "Which one has the best safety reviews", What type of engine could this come with" All 3 of these models were 2011+ makes, so they were fairly new. How do you not know anything on any of them? He couldn't even give me a ball park price range. He then led us inside so that he could look on the computer on his inventory. Then he says "We sold a lot of cars here on Saturday, what were you guys doing on Saturday?" Excuse me, is that any of your business, no. Does it matter since that is in the past anyways, no. How about you tell me when there will be a next event or any sales in the future. Nope didn't do that either. Then told us that he was going to go outside to one of the cars that we liked and get the vin to look it up and see how much the price was. After waiting 10 minutes in the office, he comes back and tells us that he didn't have the keys for it so the price really didn't matter since we couldn't test drive it anyways. WHAT. After being speechless to what he had just said to us, he asked us if we would be interested in any news cars. I then replied saying that we didn't want a new car because it decreases in value once you drive it off the lot because then the vehicle becomes a used vehicle. He then starts to argue with me about how new cars are better then used cars and how after I buy any car it becomes used anyways. I then stood up and he said "You guys leaving?" I said "Yes we are" then he says "Well, can I get your number or something." and I said "No thank you." Then he slapped his hands on the table and said "alright good stuff." My husband and I could not get out of that building fast enough. I could not believe that Brian could make a living off of selling cars. He was not knowledgeable with any questions I had to ask. Didn't even offer to let us look inside of a different car, same make and model, to even see the interior style or anything. He couldn't even give me a price. I don't want to speak for all people but isn't the price of a car one of the biggest factors when buying? All in all, I wish that there was another Chevrolet dealership in the San Angelo area. If I ever return there, I will NOT be buying a car from Brian. More
Went into the dealership a bit discouraged. Had been told by another dealership I was probably too upside down on my current vehicle to do anything, and they didn't really act eager to help me. Victor told by another dealership I was probably too upside down on my current vehicle to do anything, and they didn't really act eager to help me. Victor kept telling me they would get it done, and THEY DID! They got me a great rate, awesome trade-in value, and kept in contact every step of the way. I always felt like my business was important to them, and that they were eager to help me. More
I began shopping for a new or used car in mid-January. At that time, I didn't really consider a new car because of a concern with the payments. Ernest Garcia worked with me to find a vehicle that would f At that time, I didn't really consider a new car because of a concern with the payments. Ernest Garcia worked with me to find a vehicle that would fit my budget. I looked at a couple of pre-owned cars that I thought might work, however, circumstances prevented me from getting one of those cars. However, Ernest didn't stop looking, and he ended up getting me in a brand new Chevy Spark. He was very friendly, and really helped close the deal. On the financial end of it, Doug juggled lots of numbers to get my payments to a very affordable level, which are very similar to what I had been paying on the car I traded in. Overall, the dealership treated me very well, and I felt as though I was a valued customer, and that my needs are important to them. More
Our salesman, Oscar, went above and beyond to satisfy our buying needs. We drove 6 hours from El Paso, Texas, just to buy a truck. We have 3 dealerships in El Paso, but when dealing with Oscar, he sent me pi buying needs. We drove 6 hours from El Paso, Texas, just to buy a truck. We have 3 dealerships in El Paso, but when dealing with Oscar, he sent me pictures of at least 6 different trucks they had in stock. He had the paperwork done and sent me a price with taxes. Got all the information over the phone. Most dealerships would not do that. When I arrived in from out of town, he had everything ready for me. We test drove 4 different trucks just until we found the one for us. Once we picked the truck, everything set into place and it was the fastest truck buying experience I've ever had. We were out of there in no time. I would highly recommend Oscar and the staff at All American Chevy. No doubt, this was the best experience I've encountered. I will be buying my future vehicle from Oscar, and I'll drive the 6 hours just for that world-class customer service Oscar provided for us. More
I have been vehicle shopping for over a year, Rusty Mann was by far the best sales person i have dealt with. He knew his vehicles well and was very informative and helpfull. We were offered a good deal in was by far the best sales person i have dealt with. He knew his vehicles well and was very informative and helpfull. We were offered a good deal in the purchase of our vehicle. I would recommend this dealership to anyone shopping for a new vehicle. More
5 Stars for the Service Center!!! Have been going to All American San Angelo Service Center for years and it continues to be one of the best service centers I have ever come across. A young gentlemen by the American San Angelo Service Center for years and it continues to be one of the best service centers I have ever come across. A young gentlemen by the name of Cody greets me with a smile and takes the time to talk with me very respectful and does not come across as a male chauvinist pig like other service centers will try and do. I do know something about cars. I only see him at the service center but he always knows my name and makes time to ask how I have been doing with sincerity. For an elderly women, this means alot. More
Emidio always helps me with all of my car needs, from oil changes to the big mechanical breakdown. He is personable and hardworking always making sure I am satisfied before I leave. changes to the big mechanical breakdown. He is personable and hardworking always making sure I am satisfied before I leave. More
I would like to thank Emidio Ramirez, for going beyond the extra mile, and for getting my car repaired in a timely manner . He is a very friendly , and it shows that he takes care of his customers. Job w the extra mile, and for getting my car repaired in a timely manner . He is a very friendly , and it shows that he takes care of his customers. Job well done More
Mark Jones is a friendly, responsible, charasmatic, young man that will work for you!! I am happy to recommend him to my friends & family. In fact, I have already!! Keep up the good work Mark. man that will work for you!! I am happy to recommend him to my friends & family. In fact, I have already!! Keep up the good work Mark. More
I've now bought TWO fabulous cars from this dealership, and both times have been very pleasant experiences. I was pleasantly greeted and help imediatly upon my arrival, and the customer service since then and both times have been very pleasant experiences. I was pleasantly greeted and help imediatly upon my arrival, and the customer service since then has been outstanding. both Rusty and Anthony are excellent salesmen to do business with! I will recommend this dealership to all my friends! ;) More

