All American Chevrolet of Killeen

Brianna was awesome! Some dealerships are super pushy and she made me feel so uncomfortable and relaxed. Some dealerships are super pushy and she made me feel so uncomfortable and relaxed. More

Everyone at this dealership was very nice! They were willing to work with me on my trade in. They were willing to work with me on my trade in. More

Qualified personnel, great customer service skills, huge inventory, easy process, extended hours of operations and great financing options inventory, easy process, extended hours of operations and great financing options More

I just bought a new Chevy Equinox 2027 from All American Chevy I want to put a big thank you to Alex customer service manager and to Douglas sales if anybody's looking for a new car I would definitely go se Chevy I want to put a big thank you to Alex customer service manager and to Douglas sales if anybody's looking for a new car I would definitely go see them they will go way above to help you with the financing and get into a brand new car I love my new car it's great and I just want to thank them very much trust them and go check them out More

Pleasant customer service on my last visit five days ago also. Good atmosphere, nice business. also. Good atmosphere, nice business. More

All American continues to provide excellent service for my Silverado. Everyone in the service department has been a pleasure to work with. my Silverado. Everyone in the service department has been a pleasure to work with. More

Both Wyatt and McKenzie in the service department were extremely helpful, knowledgeable, and accommodating. First rate service. Made a challenging situation much easier. extremely helpful, knowledgeable, and accommodating. First rate service. Made a challenging situation much easier. More

Quick, professional and all work was done the it should be. Other work was recommended but not pushed. be. Other work was recommended but not pushed. More

I am extremely disappointed with the level of customer service I’ve received from this Chevrolet service department. I have made multiple attempts to schedule service for my vehicle, but each time I as service I’ve received from this Chevrolet service department. I have made multiple attempts to schedule service for my vehicle, but each time I ask whether a rental vehicle will be available, I either receive no response or my calls are never returned. Because of the lack of communication, I have had to miss several service appointments. To make matters worse, I have been told they cannot provide transportation because I live approximately 45 minutes away, yet they also expect me to leave my vehicle with them for 3–5 business days before they can even begin diagnosing it. That leaves me without reliable transportation and no clear solution from the dealership. If the service department is unable or unwilling to service my vehicle, I would appreciate an honest conversation rather than being ignored. Clear communication and follow-through are basic expectations, especially from the dealership where I purchased my vehicle. I simply expect timely communication, transparency, and the level of customer service that should come with purchasing and servicing a vehicle at the same dealership. Unfortunately, that has not been my experience More

It was easy to make an appointment and getting the service done in a timely manner. The customer waiting area is very nice and clean. service done in a timely manner. The customer waiting area is very nice and clean. More