Alfa Romeo of Englewood Cliffs

Happy with my experience at Maserati at Englewood cliffs N.J!! Farah was Great and assisted me from beginning to end! Great customer service Overall I am pleased N.J!! Farah was Great and assisted me from beginning to end! Great customer service Overall I am pleased More

Farah is really helpful made everything easy I was approved for a car same day drove away I really recommend her and Maserati of Englewood for your next car purchase approved for a car same day drove away I really recommend her and Maserati of Englewood for your next car purchase More

I am reading all these glowing reviews and can’t believe they are for the same dealership. I found a pre owned 2019 Acura MDX on cars.com on Sunday 09/11/2022 listed on the site for $30194. I verified the p they are for the same dealership. I found a pre owned 2019 Acura MDX on cars.com on Sunday 09/11/2022 listed on the site for $30194. I verified the price on the dealers own website the same day, I should have screen shot the listing but I will get to that later. I emailed the dealer about it on Monday 09/12/2022 around 0815. I received a pre formatted response that the dealership was closed (understandably) but that someone would contact me shortly. After not hearing from them I sent a follow up email at 11:51. I received a reply at 11:59 stating that they had tried to reach me on the phone number I had inputted into my original request. It turns out I had mistakenly typed a wrong digit via email. 100% my fault! I clarified the correct number via email at 12:19 and received a response back at 2:58 that someone would be calling me back shortly. At 5:07 I sent one final email after not receiving a call back that has still gone unanswered as of 09/13/2022 @ 10:11. 09/13/2022-In the interim I decided to call the dealer directly when they opened at 9:00. At 9:27 I spoke with a saleswoman Jennifer who stated they only had two MDX’s in stock and one was 32991 and the other was 35991. I assumed that the one I was interested in had sold but just wanted to confirm the stock number. Jesse confirmed that the vehicle I had seen listed for 30194 yesterday was now the one listed at 32991 due to “market conditions”. She stated she would check with the sales manager and get back to me. So far no response as of 10:30. Will update when possible. I have bought at least 10 cars/motorcycles for personal use. I have never had to work so hard to get a dealer to respond to a sales look inquiry. 09/13/2022-Salesperson Liz returned my prior message. She stated she worked in concert with Jesse and would assist me with the purchase. I asked again would they honor the original price when we began communication. She stated “I will bring your offer to my sales manager get and let you know”. About an hour or so later she returned my call and stated “ my sales manager said the car is not mechanically sound and will be wholesaled. We are going to remove the listing and not sell the car”. As of writing this on 09/14/2022 @ 9:23AM the vehicle is still listed for sale on their page. More

My experience at Alpha Romeo in Englewood was awesome. Talked to them on Tuesday and picked up car on Thursday, with no hassles. Santiago, my sales guy was the best and Tyler the finance manager got the d Talked to them on Tuesday and picked up car on Thursday, with no hassles. Santiago, my sales guy was the best and Tyler the finance manager got the deal done. Would highly recommend them More

If you want the "BEST" car dealership and experience in the Tri-State area go to Maserati and Alfa Romeo of Englewood Cliffs!! They went the extra mile to get me exactly what I wanted and on Friday, June 2 the Tri-State area go to Maserati and Alfa Romeo of Englewood Cliffs!! They went the extra mile to get me exactly what I wanted and on Friday, June 24, 2022 - I was placed in the perfect car (The 2022 Alfa Romeo Giulia) exactly what I requested! The sales associate Santiago and Finance associate Rob provided excellent communication and overall great service they were both very professional, the overall customer service at the dealership was/is amazing. I highly recommend them!!! Go and get you one or two!! More