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Alfa Romeo and FIAT of Maple Shade
Maple Shade Township, NJ
980 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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980 Reviews of Alfa Romeo and FIAT of Maple Shade
Verified Customer
July 27, 2020
Great experience fast service. Would recommend!!! Thanks Bruce. We were in and done in no time. Car and dealer are amazing nice place to shop Thanks Bruce. We were in and done in no time. Car and dealer are amazing nice place to shop More
by zingler2
Employees Worked With
Bruce in service dept, Brian Darby
July 23, 2020
The service writers at the counter are excellent very friendly and very knowledgeable And your mechanics are top notch there everybody works well together thank you friendly and very knowledgeable And your mechanics are top notch there everybody works well together thank you More
by mernest649@aol.com
Employees Worked With
Brian Darby
July 23, 2020
Long wait, unnecessary work was performed. For 58 minutes I was staring at my car as it was parked in the pull up stop in front of the service desk. Just as I was getting up to leave, the For 58 minutes I was staring at my car as it was parked in the pull up stop in front of the service desk. Just as I was getting up to leave, they finally took it. Adding to my ire as I was waiting to check in, conversations were being had about work outside the dealership instead of taking care of customer service. There was also unnecessary work done. I asked that the wiper blade on my driver's side could be looked at. They replaced that blade and without my knowledge or permission replaced both front blades and the arm rear as well.I had no problems with either of those blades. In addition, the gentleman at the desk told me that my antifreeze and coolant had not been replaced in over 18 months and needed to be done. When I returned home I checked my past bills and this exact service had been done in September of 2019. I have always thought that the service at Fiat was excellent. In addition, through my recommendation, my daughter and several other people who live in Philadelphia have purchased a Fiat. Also, masks should be worn if distancing of more than 6 feet is not possible. There were no masks worn . I felt these were deliberate and unnecessary actions done by the service department to drive up the bill. I do not think I will be servicing my car again at your dealership nor recommending it. . More
by CATHYAOBRIEN
Employees Worked With
Brian Darby
July 22, 2020
Bruce was excellent as always with check in. Very friendly. Service was quick and done correctly. Would recommend to others even those without an Alfa. friendly. Service was quick and done correctly. Would recommend to others even those without an Alfa. More
by DARNOLD684
Employees Worked With
Bruce in service.
July 17, 2020
Big Joe was an Excellent salesmen. He took care of me and was very fair. He made the entire process effortless. I would go see Joe and the Staff again for my next Fiat purchase. was very fair. He made the entire process effortless. I would go see Joe and the Staff again for my next Fiat purchase. More
by ccdw45
Employees Worked With
Big Joey
July 16, 2020
No attention to details After a $8,000 repair the car was not even washed properly, and was returned with no oil! How can a decent service manager release a car from the gara After a $8,000 repair the car was not even washed properly, and was returned with no oil! How can a decent service manager release a car from the garage with no oil? Unreasonable at best. More
by ITAY.SASH
Employees Worked With
Brian Darby
July 08, 2020
Very friendly and knowledgeable sales staff. All members seemed to make you feel at home. Your being welcome and comfortable was what impressed me most. seemed to make you feel at home. Your being welcome and comfortable was what impressed me most. More
by jimnuzzi
Employees Worked With
Brian Darby
July 05, 2020
One of the best service departments I’ve dealt with. Very knowledgeable and go the extra mile for you. I could not get customer care to call me back, but Bruce went above and beyond to rectify the issue. knowledgeable and go the extra mile for you. I could not get customer care to call me back, but Bruce went above and beyond to rectify the issue. More
by KEITHKANAUSS
Employees Worked With
Bruce
