Alderman's Toyota - Service Center

I thought things went well, once my car was picked up. I had set the appointment up with vaket service, but for some reason this was not known to the dealership. Once I called to see why my car had not I had set the appointment up with vaket service, but for some reason this was not known to the dealership. Once I called to see why my car had not been picked up at the scheduled time, everything went very smoothly from that point forward. Very fast turn-around time. Thanks! More

From the initial contact to the purchase, every interaction has been pleasant!! Would definitely recommend this dealership to family and friends!! interaction has been pleasant!! Would definitely recommend this dealership to family and friends!! More

Brought my vehicle in for 15 K service was informed that oil cap was not reinstalled after the last service at the same dealer. Very concerned about the longevity of my vehicle at this point oil cap was not reinstalled after the last service at the same dealer. Very concerned about the longevity of my vehicle at this point More

Service appointments are easy to make online. Communication is excellent in confirming appointments and during service. The dealer has plenty of comfortable seating while waiting. The service adv Communication is excellent in confirming appointments and during service. The dealer has plenty of comfortable seating while waiting. The service advisors are knowledgeable and friendly. More

Always excellent service in service department and sales. Have been a customer for over 10 Years. Would never change. Thank you for all you do in all departments. Have been a customer for over 10 Years. Would never change. Thank you for all you do in all departments. More

Top notch. Excellent service and follow up. Always take my truck there for service. The best… Excellent service and follow up. Always take my truck there for service. The best… More

+A to the service department for getting me in and out in less than an hour! Thank you! less than an hour! Thank you! More

Always friendly, always thorough while working on our RAV. We use the service contract and have no complaints. RAV. We use the service contract and have no complaints. More

Awesome service. I went in saying something isn’t quite right with my car because it sounds and feels different. No I don’t know what’s wrong. They understood words, I went in saying something isn’t quite right with my car because it sounds and feels different. No I don’t know what’s wrong. They understood words, sounds, and gestures as a way to communicate. The technician was able to find the issue and even worked through his lunch so it could be fixed in the same appointment, his expertise and willingness to do the work then, meant the issue could be fixed without having to replace multiple expensive parts. Alderman’s is always my number one choice for car care. And they have a great waiting area, I can always spread out and get quiet work done if I so choose. It is always clean and well maintained. There are also plenty of comfortable lawn/camp chairs for sitting outside on a covered patio and Japanese garden to block traffic noise. More

Very welcoming, spotless, comfortable waiting area, customer service in my mind is outstanding. At times the computer system gives them headaches but that is not uncommon no matter where you go. Not a customer service in my mind is outstanding. At times the computer system gives them headaches but that is not uncommon no matter where you go. Not a reflection on the service. More