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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
576 Reviews

576 Reviews of Al Piemonte Buick GMC - Service Center

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March 18, 2023

I brought my vehicle in regarding the recall dealing with the wiper blades. I mentioned something about a clucking sound and if it could be checked out. I was told that would cost $199 to check so I said dis More

by LONDA.CLAYBON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Al Piemonte Buick GMC responded

Londa, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

March 17, 2023

Always professional and prompt with service. I will continue to have my car serviced here at Al Piemonte More

by LeJuana Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Al Piemonte Buick GMC responded

We appreciate your input, LeJuana. We're glad to hear that you are consistently impressed with the service we offer here at Al Piemonte Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 17, 2023

Service department goes above and beyond when I bring any of my vehicles in for service. More

by MATTIGELMAN
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Juran.
Mar 20, 2023 -

Al Piemonte Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 16, 2023

Todd Froehlich his an outstanding mechanical agent. He always knows what has to be done with my Terriane and keeps me up to date with needed repairs. He is very exact, expert in his field, always kee More

by WILLIEONE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 15, 2023

This dealership was professional, clean, very Friendly staff. Didn’t push any of the services and asked if I wanted my tires rotated during my oil change. Would definitely return . More

by HRVNME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 12, 2023

Pretty basic nothing special. Just get the service you need and be on your way. More

by raffivermun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Al Piemonte Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Al Piemonte Buick GMC Team 888-851-4025

March 09, 2023

You don't even want me to go into it, but the service and sale of this vehicle from start to finish has been nothing short of disappointing. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
Mar 10, 2023 -

Al Piemonte Buick GMC responded

Rich, thank you for sharing this feedback. Our goal here at Al Piemonte Buick GMC is to make sure every customer drives off our lot with a positive experience. We would love the opportunity to speak with you regarding this matter. Please contact us at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

March 08, 2023

This is yet another disappointing experience with no resolution offered to me in any way possible More

by bendg92@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Al Piemonte Buick GMC responded

We appreciate hearing about your recent visit. Our priority here at Al Piemonte Buick GMC is to ensure that every customer leaves our dealership with a great experience. We would love to speak with you further on the matter. Please contact us at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

February 25, 2023

Jose was very customer oriented and kept me informed throughout the service process. Will definitely utilize the service and Jose’s expertise. More

by Juankc9pfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 25, 2023

Did a good job, kept me informed and did everything right, I would highly recommend. More

by activejake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Al Piemonte Buick GMC responded

We cannot thank you enough for your wonderful review of Al Piemonte Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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