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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
576 Reviews

576 Reviews of Al Piemonte Buick GMC - Service Center

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July 29, 2023

Como de costumbre, excelente atención por parte del Sr José y del equipo de servicio More

by susana.lozada66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Al Piemonte Buick GMC responded

¡Hola Susana! ¡Gracias por esta excelente evaluacion! José es verdaderamente un empleado excepcional y apreciamos a que pudieron darle una gran experiencia. Sinceremente, The Al Piemonte Buick GMC Team 888-851-4025

July 28, 2023

Service prompt and agreement of the purchased honored. Calling for service schedule fast and easy with estimated time of completion acceptable. More

by rosemon888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 27, 2023

Did a air bag update and code was still on dash and ask what the code was got said u have to pay 94.00 to know what it is I’m a mechanic so I know they already had scanner on it can’t believe how crooked d More

by THECASTLEBOYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Froehlich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Al Piemonte Buick GMC responded

It seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. The Al Piemonte Buick GMC Team 888-851-4025

July 23, 2023

Well I took the vehicle in due to check engine light and a dead battery. They found nothing wrong. They told me I needed to connect a small trickle battery charger to it if I wasnt going to drive it for a c More

by turbovee6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont recall
Jul 25, 2023 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 18, 2023

Great bunch of guys very professional keep up the good work moving forward I'm telling you guys to take good care of me More

by terranceathomas61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Al Piemonte Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 06, 2023

Steve is awesome he gets the job done and has impeccable leadership and skills and he keeps you in the know about your vehicle and parts. He goes above and beyond to help get the job done right.. Thank you More

by DHONEY100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Losacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Rueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve five stars
Jul 07, 2023 -

Al Piemonte Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 30, 2023

This was my first service to be done since purchasing my vehicle about six months ago. I called to confirm this would be covered by the dealer and they said yes. Made an appointment and drove an hour, to al More

by emilykhek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
appointment confirmation came from jose’s email. but not sure who I spoke to or completed the mainlands on my vehicle
Jul 03, 2023 -

Al Piemonte Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Al Piemonte Buick GMC Team 888-851-4025

June 25, 2023

Como siempre que voy, excelente atención, amabilidad y rapidez en el servicio, de nuevo, gracias More

by susana.lozada66
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Al Piemonte Buick GMC responded

Thank you for the amazing review, Susana. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 25, 2023

Como siempre que voy, excelente atención, amabilidad y rapidez en el servicio, de nuevo, gracias More

by susana.lozada66
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Al Piemonte Buick GMC responded

Muchas gracias Susana, que tenga un día exelente! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 24, 2023

The service department was very professional and knowledgable and kind. Great service by the service department. More

by beth14
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Al Piemonte Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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