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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
576 Reviews

576 Reviews of Al Piemonte Buick GMC - Service Center

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September 30, 2023

Brought my vehicle here for an oil change, they did a good job here at the dealer More

by Josh Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Al Piemonte Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Josh. Please don't hesitate to call if we can help with anything at all. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 29, 2023

My salesman was very informative and thoughtful. Following week went to service center they also kept me posted on what was going on and they fixed the problems. More

by kathybaldwin1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Miranda
Sep 29, 2023 -

Al Piemonte Buick GMC responded

Kathy, thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. The Al Piemonte Buick GMC Team 888-851-4025

September 26, 2023

The Al Piemonte team was outstanding in helping us find exactly what we were looking for. Jose and his team looked out for our best interest from start to finish on the purchase of our new car. We called J More

by lfgoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Chavez, Amar
Sep 27, 2023 -

Al Piemonte Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Jose and our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 24, 2023

A very pleasant time spent with Steve who very knowledgeable with all aspects of my request. More

by ROBERT
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Stephen Baker
Sep 26, 2023 -

Al Piemonte Buick GMC responded

Thank you so much for giving us the opportunity to earn your business, Robert. We will certainly pass the kind words along to Steve. Please let us know if we can do anything further to help. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 22, 2023

Had a good experience and got the truck I wanted. Staff and salesman were helpful and great communication. More

by z_jarolimek
Recommend Dealer
Yes
Employees Worked With
Jonathan "J.R." Galick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 07, 2023

Very friendly respectful and great people if I get a chance I will buy my next car from here again More

by mansoorkhan2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Al Piemonte Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 30, 2023

they replaced the turbine in 3 weeks, good communications and service, GM covered all costs More

by TonyHnda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Baker
Sep 01, 2023 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5-star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 26, 2023

I always have our cars serviced here. Their pricing is competitive and they are straight forward with information as to what truly needs to be done. More

by NEWCARFROM CASTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Baker
Aug 29, 2023 -

Al Piemonte Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Al Piemonte Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 21, 2023

Service department is courteous and kept me informed always. I've never had an issue and pricing is fair. More

by BRUCE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Al Piemonte Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 20, 2023

Your accessories inside the car very cheap. Very disappointed. I was supposed to go back to the service and not charge. My husband went because I had a surgery. They told a different story than More

by rosavilla48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know names
Aug 22, 2023 -

Al Piemonte Buick GMC responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Al Piemonte Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

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