Al Packer's White Marsh Ford

New F150 Just bought 2016 F150 from Al Packer Ford. Arnold Silverman was great. Worked with me to get the truck I wanted at the price I needed. Just bought 2016 F150 from Al Packer Ford. Arnold Silverman was great. Worked with me to get the truck I wanted at the price I needed. More

Pleasant experience Recently bought a new vehicle from Al Packer's and Arnold Silverman was a very helpful salesperson. He made sure I felt comfortable with all of the ne Recently bought a new vehicle from Al Packer's and Arnold Silverman was a very helpful salesperson. He made sure I felt comfortable with all of the new technology in the vehicle. More

Service Chris and the guys at Al Packer Ford were fast, informative and friendly. I am definitely a customer for as long as I own a Ford Chris and the guys at Al Packer Ford were fast, informative and friendly. I am definitely a customer for as long as I own a Ford More

Temporary Tags Let me tell you what happen to me.....I bought a 2013 Ford Edge from Al Packer Ford. Of course initially I had temporary MD tags and after about two Let me tell you what happen to me.....I bought a 2013 Ford Edge from Al Packer Ford. Of course initially I had temporary MD tags and after about two weeks they called me and my MD tags came in....so I went to the dealer and the Service person installed them ......they removed my temp paper tags and at the time I thought nothing of it (I should have taken the temp tags with me and should have destroyed them)......then about two weeks later my temp tags were recorded going through an EZPass toll without paying the toll...I received a notice for a $60 fine......now I am trying to get that fixed!! MAKE SURE WHEN THEY PUT YOUR NEW MD TAGS ON YOUR CAR THAT YOU GET BACK YOUR TEMP TAGS!!!! More

Excellent service Paul Mox is very knowledgeable in his chosen profession in the service department. He answered all my questions and left a good impression. Bill C Paul Mox is very knowledgeable in his chosen profession in the service department. He answered all my questions and left a good impression. Bill C More

Excellent service A great service experience,Steve Harrell makes sure things are handled.the car wash is a plus!would recommend al packers service and Steve to everyone A great service experience,Steve Harrell makes sure things are handled.the car wash is a plus!would recommend al packers service and Steve to everyone.thanks again More

new car I has spoke with Richard Mlynski over the phone concerning a used car ford focus I was looking for once I got there he showed me just what I was look I has spoke with Richard Mlynski over the phone concerning a used car ford focus I was looking for once I got there he showed me just what I was looking for so we cont with me trying to purchase the car at first things weren't going so well but with the Richard help everything at the end worked out perfect I can out not with a used car but a brand new car thank you Richard Mlynski More

F250 powerstroke Ray Rigdon was my sales person he did a great job making the deal happen. I did'nt feel pressured working with him. He got the deal were it needed to Ray Rigdon was my sales person he did a great job making the deal happen. I did'nt feel pressured working with him. He got the deal were it needed to be. He show me he really cares about the customer. He also follow up with me to make sure I was happy with my new truck. Sincerely: Phil Goetz More

service department made it work After some glitches with the automated appointment scheduler (it couldn't seem to handle keeping two appointments at the same time with the same custo After some glitches with the automated appointment scheduler (it couldn't seem to handle keeping two appointments at the same time with the same customer name for two different cars), the service department did what was necessary to get both cars serviced. Aaron Younger was very professional and courteous in the face of what could have turned into a bad situation on a busy Friday before a holiday weekend. I have to hand it to Aaron for doing everything he could to satisfy the customer ... great job! More

Excellent all around Richard Mylnski helped me find the perfect car that I was looking for. Richard was patient with me, and very efficient in finding everything I wanted Richard Mylnski helped me find the perfect car that I was looking for. Richard was patient with me, and very efficient in finding everything I wanted in my new vehicle. I went to other dealerships and when I got to Al Packer Ford and met Richard, I knew I was in good hands and he was going to find me the right car. Anyone who goes to this location should definitely talk to Richard, great salesman and an even better person More