Al Packer's White Marsh Ford

Comfortable, No Pressure Service We purchased a 2014 Toyota Camry from Al Packer Ford in May 2017. The car's list price was substantially lower than other vehicles of that model and v We purchased a 2014 Toyota Camry from Al Packer Ford in May 2017. The car's list price was substantially lower than other vehicles of that model and vintage, so I didn't haggle over the price. What sealed the deal was the offer I got for my 1995 rusting Honda Accord., a couple hundred dollars more than we got from other dealerships. Anthony, our sales rep, was easy to work with - upbeat and patient. More

Service Paul Mox is my guy. Over the top service. When the job is complete he explains to me everything that was done so I can understand it. I am always ab Paul Mox is my guy. Over the top service. When the job is complete he explains to me everything that was done so I can understand it. I am always able to get a timely appointment and they will pick me up from work when it is ready. I have just purchased my second Ford and I will be taking there for the outstanding service. More

Car Purchase I bought a 2 year old, low mileage car. The salesman, Steve Lefko, was very accommodating. The whole process was quicker than anticipated. I drove hom I bought a 2 year old, low mileage car. The salesman, Steve Lefko, was very accommodating. The whole process was quicker than anticipated. I drove home in the car the same evening. I was happy with the price, happy with what we negotiated on my trade, and happy with the finance rate. More

Awesome Car Buying Experience Steve Lefko was great to deal with. Very nice & down to earth. He wasn't that normal "pushy" sales guy that you would expect. He was able to work with Steve Lefko was great to deal with. Very nice & down to earth. He wasn't that normal "pushy" sales guy that you would expect. He was able to work with us to get the vehicle we wanted in the price range that we needed. I would definitely recommend Steve and Al Packer ! More

RIPPED OFF AND DEALER REFUSED TO RECTIFY I bought a 2011 ford escape suv ltd last September -and got ripped off!!! My car was to have a working ac, until I drove off the lot!! It cost me $200 I bought a 2011 ford escape suv ltd last September -and got ripped off!!! My car was to have a working ac, until I drove off the lot!! It cost me $2000 to have my ac repaired and AL PACER WHITE MARSH REFUSED TO RECTIFY SITUATION! The manager never returned phone calls and lost a day of work to take car back in and they refused to fix my ac! BEWARE OF THIS DEALERSHIP- FILED COMPLAINT WITH STATES ATTORNEY AND BETTER BUSINESS BUREAU! More

Warranty service I have had the pleasure of working with Bob Bayer in the service department and can not say enough about how this gentleman treats customers a true as I have had the pleasure of working with Bob Bayer in the service department and can not say enough about how this gentleman treats customers a true asset to the company. Thank you for all your help Bob. Service it's self well replaced oil pan leaked again and left nuts off front end along with over tightening my wheels and bent rotors. Bob assured me it would be corrected and set me up in a 2017 new truck for the time it was being repaired. More

Quick lane This was my second visit to the Quick lane and just like the first it was great. Tony is always friendly and helpful. I would recommend the Quick This was my second visit to the Quick lane and just like the first it was great. Tony is always friendly and helpful. I would recommend the Quick Lane to everyone I know. More

Top notch dealer Top notch experience buying my new F250. My salesman Lance Johnson was excellent and a big part of why I traveled 200+ miles to give Al Packers FORD m Top notch experience buying my new F250. My salesman Lance Johnson was excellent and a big part of why I traveled 200+ miles to give Al Packers FORD my busibess. More

2012 Ford flex turn on daytime driving lights Aaron Younger was my point of contact and he is on top of his game when it comes to sevice , knowledge and professionalism.will return for service. Aaron Younger was my point of contact and he is on top of his game when it comes to sevice , knowledge and professionalism.will return for service. More