Advantage Toyota Valley Stream
Valley Stream, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,294 reviews
Service is par excellent! ! No long waits. Courteous staff. Convenient location. Service was timely. Well satisfied. ! No long waits. Courteous staff. Convenient location. Service was timely. Well satisfied. More
Looks like the service is good the problem is that it is very slow and takes double the time they tell you. Also prices are much higher than any other dealer and they will give you the "good" price only aft very slow and takes double the time they tell you. Also prices are much higher than any other dealer and they will give you the "good" price only after you show them the external offer. More
It was my first time there and my experience was horrible. I had a 1pm appt and a arrived at 12:30. I left at 3:20pm and My car was never attended too and no one came out to update me on the situati horrible. I had a 1pm appt and a arrived at 12:30. I left at 3:20pm and My car was never attended too and no one came out to update me on the situation for2and a half hours. I made a call to complain and was told the techs stop at 3:30pm and the shop closes off at 4pm. Horrible experience, would never go back there.! More
Very bad customer service. The advisors are very rude and they don’t help you at all. Never going back here again The advisors are very rude and they don’t help you at all. Never going back here again More
I had a great experience. Margie was great as always. She’s very professional and patient and tries her best to find solutions to problems with my car. She was able to identif Margie was great as always. She’s very professional and patient and tries her best to find solutions to problems with my car. She was able to identify the issue I was having with my AC. It’s finally working and is running great! More
Always friendly reliable service. On time accurate informative. Would not go to any other dealership. On time accurate informative. Would not go to any other dealership. More
It’s took 9 hours to do 1st maintenance with no oil change and practically nothing to do with a new car and 2500 mileage. Adviser Andrew Zollinger lied to me that my car will be ready by 3 pm. When I c change and practically nothing to do with a new car and 2500 mileage. Adviser Andrew Zollinger lied to me that my car will be ready by 3 pm. When I came to pick up he said car will be ready an hour-means no one even did anything to it. He didn’t offer me any explanation why it took 9 hours to do check inspections. I don’t think I’ll be using Advantage Toyota for my future service need More
Appointments are scheduled for a reason. Toyota Advantage never honors the scheduled appointments for the last 4 years. I had an appointment yesterday for 11:30. I got there at 10:00. I was Toyota Advantage never honors the scheduled appointments for the last 4 years. I had an appointment yesterday for 11:30. I got there at 10:00. I was not seen until 12:00. My car was returned to me by 3:30. It truly has been the worst service. I was not the only one complaining yesterday. There were other people complaining of their service. More
Recently I was there for service. They are really amazing. I appreciate it.I’m happy They are really amazing. I appreciate it.I’m happy More
This dealership owns up to when they have made a mistake and corrects them in a timely fashion. and corrects them in a timely fashion. More