Advantage Chevrolet of Bridgeview

I wanted to write a review on my Salesman Mark Ott. My experience started with a phone call to the store, asking for a experienced sales person. I was put through to Mark, and I'm happy I was able to meet experience started with a phone call to the store, asking for a experienced sales person. I was put through to Mark, and I'm happy I was able to meet him, and do business with Mark. The things I liked about Mark is that he is a little older like myself, and that he made me feel very comfortable, and that helped make are conversation go smoothly, we clicked, Mark will also make you laugh a little. Next thing, is the fact I respect Mark's work experience in the field, he is a true Car Professional that has done many different jobs in the car industry. Mark again with his demeanor will make you feel comfortable, if you decide to maybe give him a chance, to make you a offer on a new car. Mark was also very patient with me personally, I am not the easiest customer to walk in the door, I do my research and I am looking for a good deal, and a salesman who will get me, and accept the fact I'm going to be aggressive in my new car deal...A couple other things that I rally appreciated from Mark was the fact I came in alone all by myself to cut my deal, and after we completed the transaction, Mark called me on my way home to be sure I was feeling OK about everything, and that everything in the car was working fine, he new I lived far in Joliet, IL.. Mark not only called that night, but he called me the next two days to be sure I was good. I asked him a few more questions about the car, and Mark found me the answers to all my questions. On a final note, I noticed after a day that the store had missed a spot on the inside carpet area that they were to detail with a special coating. Mark looked at the car and agreed that there was a miss, so what does Mark say, bring the car in Monday, and not only will we re-detail the spot we missed, but the store will re-detail the entire car again. That's all one can ask for is to just make it right, and that's what Hawk Chevy under Mark Ott's direction did...I'm happy! If looking for a Chevrolet come see Mark Ott! Hawk Chevrolet in Bridgeview is a modern and clean facility, with a friendly staff! Bryan, Joliet, IL. More

Mark was and is nothing short of amazing!! He worked diligently to make sure we left with the truck we wanted and was satisfied!! Also, he still keeps in contact to make sure we are happy and satisfied. diligently to make sure we left with the truck we wanted and was satisfied!! Also, he still keeps in contact to make sure we are happy and satisfied. Uncle Mark is now a part of my family!!! More

I met with Mark Ott and he walked me through everything. When I asked him questions, he answered them clearly and made sure there was no confusion. He gave me plenty of time to think about getting my car When I asked him questions, he answered them clearly and made sure there was no confusion. He gave me plenty of time to think about getting my car which I really appreciated. I would definitely recommend Mark to others. More

I waited over 2hours to get a diagnosis to find out why I he ard squeaks when driving my car. Customer service was bad from the guy that registered me. ard squeaks when driving my car. Customer service was bad from the guy that registered me. More

Highly Recommend Hawk Chevrolet is great! My experience was great. Jen was friendly and very informative and attentive. I’ve been to other Chevy dealerships and Haw Hawk Chevrolet is great! My experience was great. Jen was friendly and very informative and attentive. I’ve been to other Chevy dealerships and Hawk is by far the best!! Highly recommended! More

Oil Change I think that the oil change and tire rotation is a fair price. I refuse to take my vehicle anywhere else because the quality of the work as well as th I think that the oil change and tire rotation is a fair price. I refuse to take my vehicle anywhere else because the quality of the work as well as the 150 day warranty on the job. And as always, Jennifer has great customer service skills More

Remote start installed I took my 2018 Chevy trax in to have a remote start installed. At first I was told that my car would have to be there all day. When I arrived Tom s I took my 2018 Chevy trax in to have a remote start installed. At first I was told that my car would have to be there all day. When I arrived Tom said it would only be about an hour. Pleasant surprise.! More

Call Konrad hes the best!!! I dealt with Konrad and Robert and they both were total professionals. They went as far as to find ALL the incentives and make sure I received them AL I dealt with Konrad and Robert and they both were total professionals. They went as far as to find ALL the incentives and make sure I received them ALL. More

Very good Very professional...help me with my problem... will recommend anyone yo go to chevy hawk... love the people they always nice to me... meeting all my Very professional...help me with my problem... will recommend anyone yo go to chevy hawk... love the people they always nice to me... meeting all my needs...... More

excellent Stopped in and saw Mark Ott and was looking for either a new or used vehicle. He took a lot of time working with me to make sure I got the right vehic Stopped in and saw Mark Ott and was looking for either a new or used vehicle. He took a lot of time working with me to make sure I got the right vehicle at the right price. He made the shopping experience very pleasant. I decided I would go forward with the purchase as a result. I would totally recommend Mark and would purchase from him again. More