Advantage Acura of Naperville

They listened, were knowledgable, did not hard sell, treated us as if we were reasonably intelligent and had a good sense of humor. I dislike buying cars as witnessed by the ones we traded in were 16 a treated us as if we were reasonably intelligent and had a good sense of humor. I dislike buying cars as witnessed by the ones we traded in were 16 and 10 years old. However, this time it was a pretty good experience. The test drives, explanation of equipment and paperwork was simple and thorough. This was the 7th Acura we bought from them. As usual, good job. More

This was a great low pressure highly informative buying experience. Tom and his sales manager Harry are great to work with and made shopping for a new Acura a pleasant hastle free experience. The innovat experience. Tom and his sales manager Harry are great to work with and made shopping for a new Acura a pleasant hastle free experience. The innovative approach that they took to financing this purchase was terrific. They also helped me with the end of lease turn in on my existing lease and this was very smooth. More

We purchased a car from Continental Acura off an Ebay auction. We actually live in MN and drove down to pick up the car. The experience was well worth the drive. Eddie is the Ebay Manager and was awes auction. We actually live in MN and drove down to pick up the car. The experience was well worth the drive. Eddie is the Ebay Manager and was awesome. He answered all of our questions and provided the best customer service—seriously the best. This is the fourth vehicle I have purchased on Ebay and this car purchase experience was by far the best by a long shot. Both Eddie and Ken the Used Car Manager went above and beyond to make sure the vehicle was in tip top shape, and they really made the Acura name proud. They wanted to make sure the vehicle was a certified used car that they were proud to sell, and we were happy to own. Well they did their job extremely well. We traded in our BMW for the Acura and I can tell you we never received this level of service at the BMW dealer. The Business Manager Jerry, made all the paperwork quick and painless. This dealership really does a great job, you can see the evidence by their busy showroom. Highly recommended. More

The team of Greg Pew and Sharon MacDonald is, hands down, the best car experience I've ever had! Being a female, we know it can be difficult and intimidating walking into a car dealership. From the very be the best car experience I've ever had! Being a female, we know it can be difficult and intimidating walking into a car dealership. From the very beginning, I felt no pressure and was giving so much information about the RDX. I could not have asked for a better team to help me in my decision process. More

I recently bought a 2011 TL from Greg Pew. A true saleman who will work with you and have everything ready when you are. If you have any questions, he takes the time to quickly get back with an answ saleman who will work with you and have everything ready when you are. If you have any questions, he takes the time to quickly get back with an answer for you. Highly recommend Greg for your sales needs. More

Just leased a 2011 MDX Tech from Greg Pew and Sharon MacDonald at Continental. They were both awesome ! We had pretty much everything worked out via email before I even stepped foot in the dealership. T MacDonald at Continental. They were both awesome ! We had pretty much everything worked out via email before I even stepped foot in the dealership. The staff was friendly and knowledgeable, and Greg has been very responsive in answering any questions I have had since delivery. I owned a 2008 VW Touareg prior to this and the MDX is far superior to the Touareg! I highly recommend Continental Acura. More

I love taking my car here for service. Free car I love taking my car here for service. Free car washes. Good free coffee and WiFi. Really nice loaners or shuttle service. No wait service. P I love taking my car here for service. Free car washes. Good free coffee and WiFi. Really nice loaners or shuttle service. No wait service. Professional, friendly and knowledgeable service personnel. They even record CD telling you what they did and found. So, you can hear it directly from the mechanic. To me it looks like Continental Acura said "What would make a customer's experience better?" And then they did exactly that. I don't know how anyone could complain about this place. I have been to crappy dealers. This is not one of those. I love these guys. My only regret is that I didn't go to them sooner. More

I bought a new car back in April from Continental Acura. It was the most pleasant experience that I have ever had working with a car dealership. I honestly felt that I got a fantastic deal without havi It was the most pleasant experience that I have ever had working with a car dealership. I honestly felt that I got a fantastic deal without having to do any wheeling-and-dealing. I just said "$XX,XXX is what I have budgeted." And they said "Let's take a look... 'ok'" I felt that they were honest, fair, and respectful. There were no games or pushy "after sales," My only complaint was that the car was not in stock and they had to get it from another dealer. When I went to get it, I was about to drive the car out of the parking lot, I noticed a scratch on the drivers window. I looked like someone took a diamond and scratched it about 9 inches. I had to come back and get it replaced. (I was hoping to get it done immediately or get a different car.) No big deal. They were completely professional about it. The sales guy that I worked with was Josh Bruhn. He was young, professional, and very knowledgeable. He was sincere before AND after the sale. Most sales guys forget about you after the sale is done. But, not Josh. I have been back a few times to ask some questions and he has been very helpful. I also love the free car washes. Really GOOD free car washes. Very cool! Also, it's a pleasant place to wait while having work done. I love the free loaners, too. I hope that I can do business with Josh Bruhn and Con Acura again. More

Every time I bring my brand new car into the dealership to repair damage that they have done, I pick it up with new damage somewhere else on the car. I have had the car for 4 1/2 months and have been to t to repair damage that they have done, I pick it up with new damage somewhere else on the car. I have had the car for 4 1/2 months and have been to the dealership 5 times already and heading back for my 6th. I will NEVER use this dealership again. More

After taking my car in for server, I picked up my car with more problems I came in with. They were unwilling to even accept any possibility it was caused by them. No help from the general managed, and with more problems I came in with. They were unwilling to even accept any possibility it was caused by them. No help from the general managed, and the service manager thought he was the only one that knew something about fixing cars. They also tried diagnosing the problems, and came back with over $1000 of repairs, almost none of which an independant mechanic found problems with. Never again back to this dealer. More