Advantage Acura of Naperville

This has been far the best new car purchase I have ever experienced. The price was fantastic, the trade-in value exceptional, the service unbelievable. I was a little apprehensive purchasing a car over t experienced. The price was fantastic, the trade-in value exceptional, the service unbelievable. I was a little apprehensive purchasing a car over the internet but once I connected with Greg and his assistant Sharon the process went flawless. The both of them are like the dynamic duo! Their punctuality was impeccable and they were so responsive and easy to do business with. Even though I was purchasing the vehicle from their dealership and I was out of state the process went so smoothly. Highly recommend Greg and his team if you are in the market for a Acura. Steve More

Do yourself a favor, and check out Greg and Sharon at Do yourself a favor, and check out Greg and Sharon at Continental Acura before you purchase your next Acura. I have never been treated with more r Do yourself a favor, and check out Greg and Sharon at Continental Acura before you purchase your next Acura. I have never been treated with more respect and consideration before, during and after the purchase of any new vehicle. When dealing with Greg and Sharon, there are never any surprises. You never have to go through the "I'll have to run this by the boss" when negotiating the bottom line. Very refreshing. When Greg does the delivery he takes all the time you require to totally understand the intricacies of the car. Ever more important with all the high-tech add-ons in todays autos. I believe Greg may ne the most knowledgeable sales rep I have ever dealt with. He has done his homework. His assistant Sharon seems to be everywhere at once. License plates need to be swapped, done, you forgot to take your sun glasses and I-Pass out of your car, done,and done. Anything to make the process more enjoyable is taken care of by Sharon. Case in point, my car came from another dealer. When it came in, she called me to let me know, and assure me that it would be delivered on time. I of course had to show up unannounced to take a look at it. Rather than just point to the general area where it could be found, she walked me through the shop, and across the car lot, in heals no less, handed methe keys and said to enjoy my car. A little thing perhaps, but an indication of how important you are to Greg and Sharon. Give them and the dealership a chance, you will be impressed. More

All whom we dealt with were friendly, helpful and most of all no preasure. Greg Pew, Jerry Burton and Sharon were very professional. We felt relaxed and confident we were buying the right car. They all took all no preasure. Greg Pew, Jerry Burton and Sharon were very professional. We felt relaxed and confident we were buying the right car. They all took their time to explain everything and answer our questions More

Greg, Sharon and Bill did a wonderful job. They are very friendly, professional. My purchase went very smooth as expected. All my questions got answered very nicely. They are doing an awesome job. Thank you friendly, professional. My purchase went very smooth as expected. All my questions got answered very nicely. They are doing an awesome job. Thank you!!!!! More

Overall decent experience, easy financing. The used-car guy told me they don't sell mechanically unsound vehicles but showed me a car that had 3 accidents on the CarFax report. He tried to explain to me th guy told me they don't sell mechanically unsound vehicles but showed me a car that had 3 accidents on the CarFax report. He tried to explain to me that those accidents were minor. He claims that they must have missed the accidents on the CarFax report, though he still seem like he wanted to sell me the vehicle. I asked about another car they had in stock and that one too had a front end collision on the CarFax report. At this point I pretty much believed that his "we don't sell mechanically unsound vehicles" line to be complete BS. After I told the salesman I did not want a vehicle with any prior accidents, he agreed that the first car we looked at was a piece of crap. The next day when I came in to finalize the deal on another vehicle I liked, he told me they were putting the original vehicle I looked at on a truck to be sent to a dealer auction (Why would I care to know this? Was he trying to save his and the dealership's reputation?). Bottom line, the overall experience was fine, however, don't let their used car salesman try to explain away a reported CarFax accident incident without even knowing anything about the vehicle or the previous owners. As you might expect from a used-car salesman, the experience was high pressure. Instead of asking questions about our needs, price range, driving habits, etc., he was too busy talking/selling. I guess their strategy is to talk so much that you can't hear yourself think. Additionally, the salesman tried to talk me into putting down a $500 deposit to hold the car I was interested in when I said I was going to check out another vehicle that day at a competing dealership. Don't ever fall for the down deposit tactic. In the end I was happy with the car I purchased and hope to have good luck with the vehicle (2003 Camry XLE 93K mileage, $8,500 purchase price). Another tip: go with your gut instinct and don't let the salesman talk you into anything. In fact, if you can't wait a day to finalize your car purchasing decision, I recommend that as your choice of action. More

Tom did a great job of making the purchasing process a reasonable experience. Roma after sales support has been phenomenal. Everyone at Continental Acura makes visitors feel welcome. The service departm reasonable experience. Roma after sales support has been phenomenal. Everyone at Continental Acura makes visitors feel welcome. The service department does a good job and accomplishes the job quickly. More

Tom Trulis and Jerry Burton are excellent gentlemen to work with and are big on making your experience feel great. My Acura TL is fantastic and these two gentlemen made it happen. They created a true pa work with and are big on making your experience feel great. My Acura TL is fantastic and these two gentlemen made it happen. They created a true panacea for me and my car buying decision. Chad L. Tancil More

I was given a birthday coupon by Continental Acura for a free upgraded Bear Hug Car Wash service. For some time, I've been trying to figure out how to remove two car decals located on the back window. I goo free upgraded Bear Hug Car Wash service. For some time, I've been trying to figure out how to remove two car decals located on the back window. I googled to try to find tips/solutions for decal removal to no avail. I asked Chris to see if he could give me ideas. Instead, he volunteered to remove the decals himself. After 30 minutes, I was pleased to see my Acura MDX clean minus two car decals. Chris went above and beyond his work description. Kudos to him! More

The staff are friendly, professional, and courteous. Two thumbs up! We weren't especially going to buy, but the product is superior and the prices are great. I gave them my "crazy number" and they said yes. thumbs up! We weren't especially going to buy, but the product is superior and the prices are great. I gave them my "crazy number" and they said yes. More