Adams Chevrolet

Terrible experience first-time buyer My wife and I had a terrible experience buying our first car at Adams Chevrolet. We came here after having read all the great reviews, and were initia My wife and I had a terrible experience buying our first car at Adams Chevrolet. We came here after having read all the great reviews, and were initially glad to have settled on an economy car that fit our limited budget. Everything went smoothly, until we handed them our money. We were given an assurance by the salesman that all our paperwork was up to date and that we’d be able to register the car the following day (this was very important to us since we live out of state and were about to travel cross-country). The next day we found out that the dealership had withheld the title from us, and that we therefore couldn’t register the car. Shortly after speaking to the salesperson who apologized to me on the phone, the manager Monty Wells called me back and berated me for accusing the dealership of being at fault. He screamed at me over the phone for five minutes, insulted me and accused me of lying on numerous occasions before hanging up on me. I found myself in a very stressful situation and Monty was in no way willing to help or acknowledge any error. I was utterly shocked. Despite having paid them around $10,000 just 12 hours prior, I sat there being treated like a lowlife, feeling taken advantage of and feeling helpless at the fact that I didn’t have access to the most important vehicle document which I should have received when we bought the car. I tried to call back on numerous occasions but no one answered, and when they did they purposely hung up on me. They were blunt about not wanting to speak with me, and ultimately they forced us to wait weeks to receive our title, without any type of formal apology. While their mistake could have been forgiven had they tried to remedy the situation, the manager really left me with a disgusting feeling in my stomach. My wife and I were left mad at ourselves for trusting this dealership, and ultimately it was clear to us that because we could only afford a car at the low end of the range, this establishment had no respect for us. As first-time car buyers our experience couldn’t have been worse. We came away extremely disappointed and feeling taken advantage of. More

Best shopping experience ever. Tom Penn was greet and helped me find the car I wanted at a great price. I will definitely refer all my friends and family to see Tom at Adams Chevrol Tom Penn was greet and helped me find the car I wanted at a great price. I will definitely refer all my friends and family to see Tom at Adams Chevrolet. Thanks again Tom More

Awesome! Justin Grzybowski made my experience an incredible one! I came in with doubts that I would be able to get a car - which I needed desperately with my Justin Grzybowski made my experience an incredible one! I came in with doubts that I would be able to get a car - which I needed desperately with my growing family. Justin reassured me that he could get me into a new car and he delivered! I left in a brand new Chevy Trax - which I absolutely love! Definitely would recommend. More

Great purchasing experience! Adams Chevrolet made purchasing a vehicle simple, easy and convenient. Tim went above and beyond to show me various vehicle options and worked around Adams Chevrolet made purchasing a vehicle simple, easy and convenient. Tim went above and beyond to show me various vehicle options and worked around my schedule to make the purchasing process easy and convenient on my terms. Monty was very helpful with the financing process and Jerry in the Service department assisted me with making a few modifications, per my request, to my new vehicle and had it ready to go in no time! Thank you all at Adams! More

An overall great experience. Adams Chevrolet first came to my attention because I had another GM product taken care of by their excellent service department. They did everything p Adams Chevrolet first came to my attention because I had another GM product taken care of by their excellent service department. They did everything possible to accommodate my purchase of a new Traverse. The service department is fabulous. More

Purchasing a new car I haven't bought a car in many years. Adams Chevrolet made my experience with them very easy and they worked with me so i would walk out a happy custo I haven't bought a car in many years. Adams Chevrolet made my experience with them very easy and they worked with me so i would walk out a happy customer. I would recomment them to everyone. More

100% there for you I went to Adams Chevrolet with intention to just look at a car until I met Mr Tom Penn the salesman,Tom was very friendly he wasn't pushy or did he tr I went to Adams Chevrolet with intention to just look at a car until I met Mr Tom Penn the salesman,Tom was very friendly he wasn't pushy or did he try to pressure me into buying a car. Tom ask me what I was looking for and I told him what I had in mind he found the car in the lot talked to me about. It was a rainy day I told him"you know it's not a good idea to buy a car in the rain because water makes everything look good" he said ok if that's how you feel I will take the car inside and have it washed and dried so you can get a better look at it, impressive. Than he insured me that once I got the car home in the day light and seen anything I didn't like being it back and his detail crew would make it good. I met General manager Monty Wells also while I was there who also made me feel right at home with all the extra steps he took to make sure that everything worked out in my favor. The financial department was out standing also I had the pleasure to be taken care of by Herb Eller wonderful people to deal with very friendly, very respectable and understanding thank you all for all you do. More

Tried to buy a car Sent email thru autotrader to buy used Chevy cruze. Sent 3 emails on 3 models. Dealer was late responding. Other than that I have nothing else to say. Sent email thru autotrader to buy used Chevy cruze. Sent 3 emails on 3 models. Dealer was late responding. Other than that I have nothing else to say. More

No Hassles great deal We got exact what we were looking for at a fantastic price!!! No hassles !!! Tim Hoskins is by far the best salesman we have ever worked with !! We got exact what we were looking for at a fantastic price!!! No hassles !!! Tim Hoskins is by far the best salesman we have ever worked with !! More

Used car sales Was very helpful and was easy to work with ! I would recommend this dealer ship to my friends and family & use them in any future Car purchases Was very helpful and was easy to work with ! I would recommend this dealer ship to my friends and family & use them in any future Car purchases More