657 Reviews of Acura of Westchester - Service Center
I brought my car in for 3 things - Oil Change because light was on, tire pressure check because display was indicating it, and annual inspection. The next morning when getting in my car the tire pressur light was on, tire pressure check because display was indicating it, and annual inspection. The next morning when getting in my car the tire pressure check was back on. So to me they didn't do a proper check on the initial visit and just reset the indicator. This caused me to take more time out of my busy schedule to bring the car back and have serviced properly. To there credit they didn't charge me once bringing it back in. However it still was an un necessary second visit it should have been detected and corrected on the initial visit. More
From beginning to end my service experience was great. I have Freyi to thank for all of it He was very patient with me in explaining to me everything that need to get done to my vehicle. He's kind and frien have Freyi to thank for all of it He was very patient with me in explaining to me everything that need to get done to my vehicle. He's kind and friendly. And I will recommend him to all of my fellow Acura drivers. He cares about you and making sure you get the best quality service for your vehicle. More
Freyi has been my service advisor for years. He's extremely attentive and always ensures that my car is looked at in a timely manner. He makes every single customer feel as if they're being given VI extremely attentive and always ensures that my car is looked at in a timely manner. He makes every single customer feel as if they're being given VIP treatment and he makes the process of waiting for your car that much more pleasurable. I would definitely recommend Acura's Service center to my friends and family and hope the end up with Freyi as their advisor. More
Here we go again. On my way home from New York I noticed the "Maint. Req'd" light. I went to Chris Colucci and without any wait, he came outside, checked the engine and made sure that the car was fine and the "Maint. Req'd" light. I went to Chris Colucci and without any wait, he came outside, checked the engine and made sure that the car was fine and there is no problem. I just got to 100,000 miles and he told me that the light is just as a reminder that I have to do service on the car. He is the best Service Consultant you can find. I'm very happy with his help. More
Overall my best experience with a car dealership. Top of Overall my best experience with a car dealership. Top of the line quality and excellent service provided. Thank you Angela from service for all your Overall my best experience with a car dealership. Top of the line quality and excellent service provided. Thank you Angela from service for all your hard work!!! More
I normally avoid going to the dealerships for service because my previous experience wasn't so great at others this was my first time going to Acura of westchester and it was great my appointment was for because my previous experience wasn't so great at others this was my first time going to Acura of westchester and it was great my appointment was for 12 and at 12 they started didn't wait long just what was estimated Alvin helped me and got my car fixed promptly when my car was returned to me it was even WASHED. i immediately recommended a friend who also went was was happy with the service. I recomment acura of westchester for your service needs and i might even go back when i wanna get my next car. Thanks Alvin.. More
This Acura is overall a good dealer, with dependent staff. The service is nice, there is always refreshments, I am able to call whenever to get service done, the people are friendly and have always h staff. The service is nice, there is always refreshments, I am able to call whenever to get service done, the people are friendly and have always helped even if they are only open for one more minute. More
Thomas was a friendly and diligent representative. He helped me with all my needs and was great to follow up post service. I was very satisfied with the service I received. helped me with all my needs and was great to follow up post service. I was very satisfied with the service I received. More