Acura of Orange Park

Four years ago we travelled to Jacksonville (Orange Park) to look at an Acura. We bought a 2008 MDX and have loved everything about it. At the end of May I was toying with the idea of trading in our to look at an Acura. We bought a 2008 MDX and have loved everything about it. At the end of May I was toying with the idea of trading in our MDX for a new 2012 MDX. I really did not think it would be financially feasible, but I gave it a shot. I went on the AcuraofOrangePark website, chose the car, color and options that suit us, and asked for a quote. Lo and behold....within an hour I had a quote that was outstanding - maybe even hard to believe. But there was one other detail - the trade-in of our 2008 MDX. In perfect shape, we were offered an exceptional trade-in value so that, when subtracted from the purchase of the new car, my out of pocket cost to move to the new MDX was really too good to resist. Honestly, I was surprised and went from just kicking the idea around to putting the deal together within a matter of just hours - and all through a few emails and phone calls back and forth. I can tell you that this was the most pleasant experience buying a car I have ever had. Gigi Sellers, our salesperson, was pleasant, energetic and knowledgeable in making our deal come true. Few people in today's business world get back with answers, rather than keeping you waiting for information. Not Gigi - she worked out the details of the deal quickly and to our satisfaction. We were in Jacksonville the next day driving the car and signing the papers. My rating of Gigi, the other staff members we met and the people at Acura of Orange Park is a "perfect 10". I would not hesitate to recommend her or her dealership to any of my best friends and family members. Peter Seitz Savannah, GA More

I recently bought 2 used vehicles from the Orange Park Acura location and the cars were great vehicles but the customer service my family and I recieved there was unacceptable. I have no problems with the Acura location and the cars were great vehicles but the customer service my family and I recieved there was unacceptable. I have no problems with the cars but I would never recommend this dealership to anyone. More

I bought a used 2004 Acura MDX: 105,265 miles. The inspection report and the carfax report shows good condition. I paid for the car and was too busy that dit not get the car inspected with Tire Plus u inspection report and the carfax report shows good condition. I paid for the car and was too busy that dit not get the car inspected with Tire Plus until a week later found out that the battery is dead after the Battery ED-18 Test: 00 CCA; the followings are all in the Replacement Required: Air Filter; Brake Fluid Flush (at the red mark 200); Struts; and Shocks. I called and talked to the salesperson (Andrew) and was told that he did not anything about that and that maybe the mechanic's fault? More

I needed to purchase parts for my Acura. Tom directed me to the parts I needed and was very helpful in making sure I got only the parts required for the repair. He expedited the special ordering process and to the parts I needed and was very helpful in making sure I got only the parts required for the repair. He expedited the special ordering process and went out of his way to make sure the parts arrived as soon as possible. More

I have leased three cars from Orange Park Acura, the last two from Aaron. It is very pleasant working with him and I believe he does everything he can to help get the best deal for his customers. Everyone at two from Aaron. It is very pleasant working with him and I believe he does everything he can to help get the best deal for his customers. Everyone at the dealership has been courteous and helpful with each visit and it is nice, well kept building. I would recommend Aaron and Orange Park Acura without hesitation. More

This is the second car i have personally got from Aaron and Acura of Orange Park. The staff is great and Aaron is so helpful and able to adapt to any situation. We had a car in mind and in our budget yet s and Acura of Orange Park. The staff is great and Aaron is so helpful and able to adapt to any situation. We had a car in mind and in our budget yet saw a different one that he made work for us. The crew in the finance department were very friendly. More

I believe this, then the one my daughter purchased the following day, makes either 19 or 20 vehicles my family has purchased from Aaron. He is the consumate salesman. If the dealership was to but keep o following day, makes either 19 or 20 vehicles my family has purchased from Aaron. He is the consumate salesman. If the dealership was to but keep one salesman, he would be the ONE. Not only is he great with people, his vast knowledge of the product is superb. More

My visit to Acura is always delightful...the service I receive is always outstanding...I don't have to regret my visits...their always warm and inviting...and what can I say about the service...Exceptiona receive is always outstanding...I don't have to regret my visits...their always warm and inviting...and what can I say about the service...Exceptional!!! More

Went to Acura of Orange Park to see if they would fix my door handle cover that fell off. I was told by Wes and John that the part cost $22 and that they would put it on for no charge. After Wes looked at door handle cover that fell off. I was told by Wes and John that the part cost $22 and that they would put it on for no charge. After Wes looked at the car and we discussed the repair further he went ahead and had the Dealer cover the cost of the part and installed it with no issues. Business dealings this professional and courteous are hard to come by in this day and age. Wes and John took care of me and made me feel like a good customer, not just another service number as most dealerships do. I highly recommend Acura of Orange Park for any and all future dealings. More

I was taken advantage of, this staff is not trustworthy. Im now paying twice what my vehicle is worth. I was also given false information. Im now paying twice what my vehicle is worth. I was also given false information. More