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Acura of Orange Park
Jacksonville, FL
334 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 334 reviews
July 10, 2015
Buyer beware My husband purchased a used vehicle from this lot with a 30 day warranty, as is. Within 8 months the car had been in the shop on 4 separate occ My husband purchased a used vehicle from this lot with a 30 day warranty, as is. Within 8 months the car had been in the shop on 4 separate occasions, with the last trip resulting in having the engine having to be rebuilt. This car was a total lemon. I will never purchase another car from this business, new or used, nor would I send anyone there. More
by Anmayo
Employees Worked With
Gino Silawi
July 09, 2015
Excellent Service I have been doing business with Acura of Orange Park for over 10 years. Khalil Mercado has been my Service Advisor on numerous occasions and consiste I have been doing business with Acura of Orange Park for over 10 years. Khalil Mercado has been my Service Advisor on numerous occasions and consistently goes above and beyond to make sure I'm satisfied with the outcome. Khalil Mercado is the main reason I purchased another Acura in 2014 from this location!! I completely trust his judgement and the level of care he provides is top notch!! More
by Italian71
Employees Worked With
Khalil Mercado
July 09, 2015
Great Salesman! I just bought a new RDX from Acura of Orange Park and the experience could not have been any easier. Erickson Salcedo was a pleasure to work with. I'l I just bought a new RDX from Acura of Orange Park and the experience could not have been any easier. Erickson Salcedo was a pleasure to work with. I'll be back! More
by terrip
Employees Worked With
Erickson Salcedo
July 03, 2015
Best Saleman ever! I had the joy to work with Jack Jr. He took his time to show me all of my options and never pressured me into making my decision. He actually listened I had the joy to work with Jack Jr. He took his time to show me all of my options and never pressured me into making my decision. He actually listened to what my wants and needs were and never tried to get me buy what he wanted me to have (like other salesman at other dealerships). Thank you to Jack Jr, and the whole staff for making this such a smooth process. More
by rdownes
Employees Worked With
Jack Hanania Jr.
July 02, 2015
Great Service as Usual!! As usual the service I received and continue to receive from Orange Park Acura is EXCELLENT. Of particular note is my service advisor Khalil Mercado w As usual the service I received and continue to receive from Orange Park Acura is EXCELLENT. Of particular note is my service advisor Khalil Mercado who is the BEST!! He is the main reason I keep coming back. More
by mscarter
Employees Worked With
Khalil Mercado
July 01, 2015
Seatbelt concern My 2002 Acura RL was brought to the dealership because of my concern for my seat belts. Khalil Mercado was very helpful and had my car checked out. Ve My 2002 Acura RL was brought to the dealership because of my concern for my seat belts. Khalil Mercado was very helpful and had my car checked out. Very professional and provided a printout of future services that might be needed. no pressure. More
by GiGi
Employees Worked With
Khalil Mercado
June 29, 2015
Khalil Mercado Service Khalil has always been very good at setting up the servicing of our vehicle. We have an older Acura with 230000 miles on it, and he works with us as Khalil has always been very good at setting up the servicing of our vehicle. We have an older Acura with 230000 miles on it, and he works with us as if it is brand new. He is always very courteous and has always been attentive to our needs. More
by Eli
Employees Worked With
Khalil Mercado
June 27, 2015
Great service I brought my Acura in for maintenance and an oil change. Whenever my friends ask where I take my car for service I always refer them to Khalil Mercado I brought my Acura in for maintenance and an oil change. Whenever my friends ask where I take my car for service I always refer them to Khalil Mercado at Accura. .Great customer service.!! More
by Dee
Employees Worked With
Khalil Mercado
June 27, 2015
Above and Beyond! I put a lot of miles on my Acura MDX, and every time I bring it in for maintenance, I am always treated with genuine kindness and professionalism. Cas I put a lot of miles on my Acura MDX, and every time I bring it in for maintenance, I am always treated with genuine kindness and professionalism. Casey always makes sure I'm comfortable if I'm waiting for my vehicle, or provides me with a loaner if I need to leave my car for a lengthy repair. I am very happy with the service that I receive. My MDX now has over 250,000 miles on it and is still running strong thanks to the awesome service department. More
by kaher
Employees Worked With
Casey
June 24, 2015
GREAT STAFF The service staff is always very accommodating. They are very professional as well as personable. I know Khalil will inform me of any needed service The service staff is always very accommodating. They are very professional as well as personable. I know Khalil will inform me of any needed service when needed as well as answer questions regarding my vehicle with integrity. Debi More
by Debi
Employees Worked With
Khalil Mercado
