Acura of Ocean
Ocean, NJ
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Richard Young and the scheduling staff were excellent. They were courteous and informative. richard explained what was being done to my car and later explained the technicians recommendations for addition They were courteous and informative. richard explained what was being done to my car and later explained the technicians recommendations for additional work in great detail. the loaner I was given was great. I'm 6'4" and don't easily fit in mosst cars and richard mad sure that I got a car I fit in. The complimentary car was was also excellent. I expected just the outside to be washed but the interior was also cleaned to a spotless degree which was a pleasant surprise. The individual who performed that work should be commended.I received follow up calls and emails to ensure that I was satisfied. I was. Thank you. More
The total experience was very positive, welcoming and friendly. I got the impression that the staff are genuinely concerned in the satisfaction of the customer, which gave me a comfort level that I was g friendly. I got the impression that the staff are genuinely concerned in the satisfaction of the customer, which gave me a comfort level that I was getting the best deal possible. I expect to get my service from this dealership as well, and the staff made me feel that your service division would provide me the same degree of satisfaction. Well Done! More
Buying the new car was a pleasant experience. The right car was available as promised. Delivery was ver smooth. When I needed extra help in the set up of the car, the support was provided in timely fash car was available as promised. Delivery was ver smooth. When I needed extra help in the set up of the car, the support was provided in timely fashion. More
Maria was an excellent customer service rep. My experience at the dealership was a positive experience I was greeted promptly and courteously. Maria went above and beyond with her professionalism experience at the dealership was a positive experience I was greeted promptly and courteously. Maria went above and beyond with her professionalism and her friendliness More
Our entire experience at Acura of Ocean was marked by straightforward discussion, friendliness, frankness, and overall fairness. Richard, Russ, and Ciro all understood what we were looking for and helped straightforward discussion, friendliness, frankness, and overall fairness. Richard, Russ, and Ciro all understood what we were looking for and helped us make this a short and enjoyable visit with a great outcome. More
I have dealing with Acura of Ocean for more than 10 years, and my Acura TSX is my third purchase from them. My customer experience has been excellent, and my service visit on 9/30/2013 was no different years, and my Acura TSX is my third purchase from them. My customer experience has been excellent, and my service visit on 9/30/2013 was no different. Overall, the service and workmanship are excellent! More
Rob made my visit the most pleasurable car buying experience I have ever had in my 40+ years of buying cars! Outstanding, professional, knowledgeable...no pressure sales approach. I'd recommend Rob experience I have ever had in my 40+ years of buying cars! Outstanding, professional, knowledgeable...no pressure sales approach. I'd recommend Rob & Acura of ocean to anyone. More
This is probably the best dealership I've ever dealt with. Both sales and service have always been helpful, accommodating, always courteous. Excellent service department from start to finish. with. Both sales and service have always been helpful, accommodating, always courteous. Excellent service department from start to finish. More
I came to the dealership with some trepidation, as I had some friends tell me about some not so pleasant experiences. I had found the car I wanted online, and when I came to the dealership the entire experi some friends tell me about some not so pleasant experiences. I had found the car I wanted online, and when I came to the dealership the entire experience was great. I would recommend it to anyone looking for a new or pre owned Acura. More
Sal went out of his way to make sure everything was done right the first time. This was the best experience I have had buying a vehicle in a very long time. General numbers were talked about over the phon right the first time. This was the best experience I have had buying a vehicle in a very long time. General numbers were talked about over the phone and when I arrived at the dealership most everything had already been taken care of. Would highly recommend this dealership. More

