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Acura of Johnston

Johnston, IA

Overview
Reviews
Vehicles
4.7
1,247 Reviews
Call Dealership (515) 446-3581
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5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,247 reviews

November 20, 2021

Always have my best interest in mind…they make me feel that spending money really is worth it…bc it is! Lol! Our Acura’s (3rd MDX) last over 100,000 miles and still drove and looked great bc we do the Mai More

by COWMORECOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mears
Report | Print
Nov 21, 2021 -

Acura of Johnston responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Johnston. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 19, 2021

Jack was excellent and very responsive to all my questions. Craig also was also excellent More

by MG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Mesenbrink, Jack Bryant
Report | Print
Nov 21, 2021 -

Acura of Johnston responded

Here at Acura of Johnston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jack and Craig, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 18, 2021

Hasan was amazing to work with, very friendly and nice! I will work with him on my next car purchase 😁 More

by Rosa 🌹
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Muratovic
Report | Print
Nov 19, 2021 -

Acura of Johnston responded

Thank you so much for your kind words for Hasan, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 18, 2021

Great experience, purchased Murano from Hasan. Thank you Hasan for working with me to a good deal. More

by joycey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Muratovic
Report | Print
Nov 18, 2021 -

Acura of Johnston responded

Thank you so much for choosing Acura of Johnston! Congrats on your new Murano, and let Hasan know if we can be of any more assistance! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 17, 2021

Team is responsive and focused on delivering quality service. Easy quick solutions with the customer in mind. More

by rclausen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Douangsithi, Lake Hardy
Report | Print
Nov 17, 2021 -

Acura of Johnston responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Johnston! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 13, 2021

Hasan and Sales Manager (Craig) made the purchase process very easy and convenient. They were extremely accommodating. Love my TLX! More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Muratovic
Report | Print
Nov 14, 2021 -

Acura of Johnston responded

Frank, It's great to hear that Hasan and Craig were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new TLX! Thanks again for choosing Acura of Johnston! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 12, 2021

Simplest and easiest car buying experience I’ve ever had! Hasan and the team were very helpful, kept me informed about my purchase, and we’re incredibly professional. More

by GARRETT.HUFFORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic, Craig Mesenbrink, Jack Bryant, Hasan Muratovic
Report | Print
Nov 12, 2021 -

Acura of Johnston responded

Thank you, Garrett, it's fantastic to hear that Hasan and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Acura of Johnston! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 08, 2021

Great, reliable works around you’re schedule. Quick with their work! The workers are lovely and very kind. More

by SEHOSSOW61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mears
Report | Print
Nov 09, 2021 -

Acura of Johnston responded

We are very happy to hear Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 07, 2021

No one responded to my request for information on the vehicle I was interested in until 2 days later. I even called and was told someone would get back to me. So I tried to reach out 3 different times. A More

by Johnston Mom
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know who answered the phone and told me they would get back to me. , Haylee Law
Report | Print
Nov 24, 2021 -

Acura of Johnston responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

November 06, 2021

Great people Good DealsVery hands on with us today on Great people Good Deals Very hands on with us today on Sale on a 2016 Chevrolet Silverado 1500 High Country....Thanks Hasan for All your help More

by rljackson75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic, Hasan Muratovic
Report | Print
Nov 07, 2021 -

Acura of Johnston responded

Congratulations on the purchase of your Chevrolet Silverado! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Hasan delivered such a great experience. We look forward to working with you again in the future. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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