Acura of Johnston
Johnston, IA
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Elvis represents the dealership well. My experience in working with Elvis to get information about the Acura was extremely favorable. I told him in general terms what I was looking for an My experience in working with Elvis to get information about the Acura was extremely favorable. I told him in general terms what I was looking for and explained that I was not in a hurry to make a decision. Elvis then asked me a series of questions to further identify features that might be important. By the time we were ready to test drive the 2016 RDX demonatrator Elvis had explained many of the car's features that he thought might be of interest to me. As we were driving he then identified how some of those features were operating. When we returned Elvis demonstrated how I could use the computer to get the pricing information and availability. Elvis represented the dealership well and if I determine the RDX is the car that suits my needs I will be sure to work with Elvis. He is the kind of person I would like to do business with. More
Quick Service I had a few items that needed corrected on my new vehicle. Matt was very prompt and courteous in getting the items corrected and explaining what was I had a few items that needed corrected on my new vehicle. Matt was very prompt and courteous in getting the items corrected and explaining what was done. More
Excellent Service I came in not expecting to leave with a new car, but Tyler found the perfect car for me. Tim did an amazing job on getting my financing set up. They I came in not expecting to leave with a new car, but Tyler found the perfect car for me. Tim did an amazing job on getting my financing set up. They both were extremely helpful and provided exceptional customer service. I will definitely recommend them to family and friends. More
Major service required. They provided a loaner vehicle. My Honda required major service requiring several days to complete. They provided a loaner vehicle and finished the service a day sooner than estimat My Honda required major service requiring several days to complete. They provided a loaner vehicle and finished the service a day sooner than estimated. Car runs well and was cleaned. Good work Matt and Jeremy. More
Job done early with quality Purchased a 2016 MDX a few weeks ago. Came back for splash guards and remote start install Service team had a car waiting for me and promised the veh Purchased a 2016 MDX a few weeks ago. Came back for splash guards and remote start install Service team had a car waiting for me and promised the vehicle to be ready before 4:30. Called me at 3:30 to come and get it. Was washed and ready for me at the door. As always no hassle at all. Like clockwork. Plus Matt took my coupon for 10% off the work. Nice!! More
Slowest customer service I had the worst experience when looking for a car. I ended up moving onto another dealership that seemed to care and find what I was looking for. Eric I had the worst experience when looking for a car. I ended up moving onto another dealership that seemed to care and find what I was looking for. Eric Sorbo was horrible at communicating and would have taken a year to get a car at the rate we were going. More
Excellent Exceptional service will go back for all future service. No issues very helpful we appreciate the team and the service provided and will recommend to Exceptional service will go back for all future service. No issues very helpful we appreciate the team and the service provided and will recommend to others in the future More
PLEASED . I DID NOT HAVE A LONG WAIT AND ALL OF THE PEOPLE THERE WERE VERY PROFESSIONAL.ESPECIALLY JEREMY. I WAS PLEASED WITH THE SERVICE THAT I RESCEIVED . I DID NOT HAVE A LONG WAIT AND ALL OF THE PEOPLE THERE WERE VERY PROFESSIONAL.ESPECIALLY JEREMY. I WAS PLEASED WITH THE SERVICE THAT I RESCEIVED More
Excellent service, friendly and timely. Appointment was on the date that I asked for, they were ready with the paper work for me and they provided a loaner for me. Car was ready when they p Appointment was on the date that I asked for, they were ready with the paper work for me and they provided a loaner for me. Car was ready when they promised. More
Great, as usual. Service on recall item completed as indicated. We have had several MDX's and this is the first recall ever. Great piece of equipment. One reason we Service on recall item completed as indicated. We have had several MDX's and this is the first recall ever. Great piece of equipment. One reason we keep buying them is because of great service, thank you. More


















