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Acura of Johnston

Johnston, IA

4.7
1,247 Reviews

5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,247 reviews

September 03, 2015

Elvis represents the dealership well. My experience in working with Elvis to get information about the Acura was extremely favorable. I told him in general terms what I was looking for an More

by Ken
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
August 29, 2015

Quick Service I had a few items that needed corrected on my new vehicle. Matt was very prompt and courteous in getting the items corrected and explaining what was More

by Erika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
August 27, 2015

Excellent Service I came in not expecting to leave with a new car, but Tyler found the perfect car for me. Tim did an amazing job on getting my financing set up. They More

by Erika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Atkinson
August 24, 2015

Major service required. They provided a loaner vehicle. My Honda required major service requiring several days to complete. They provided a loaner vehicle and finished the service a day sooner than estimat More

by jehamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Jeremy Gorsuch
August 23, 2015

Job done early with quality Purchased a 2016 MDX a few weeks ago. Came back for splash guards and remote start install Service team had a car waiting for me and promised the veh More

by CKH1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Jeremy Gorsuch
August 22, 2015

Slowest customer service I had the worst experience when looking for a car. I ended up moving onto another dealership that seemed to care and find what I was looking for. Eric More

by RWG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 07, 2015 -

Acura of Johnston responded

RWG, We are sorry that you did had a bad experience with us. If you decide to give us another chance in the future, we will make sure that we provide you with the exceptional experience you deserve.

August 18, 2015

Excellent Exceptional service will go back for all future service. No issues very helpful we appreciate the team and the service provided and will recommend to More

by Paul&Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
August 17, 2015

PLEASED . I DID NOT HAVE A LONG WAIT AND ALL OF THE PEOPLE THERE WERE VERY PROFESSIONAL.ESPECIALLY JEREMY. I WAS PLEASED WITH THE SERVICE THAT I RESCEIVED More

by foxrunmc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
August 16, 2015

Excellent service, friendly and timely. Appointment was on the date that I asked for, they were ready with the paper work for me and they provided a loaner for me. Car was ready when they p More

by janbeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
August 16, 2015

Great, as usual. Service on recall item completed as indicated. We have had several MDX's and this is the first recall ever. Great piece of equipment. One reason we More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Johnson, Jeremy Gorsuch
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