Acura of Johnston

This was my first visit to this location and I was impressed with the service department! impressed with the service department! More

Went in due to dashboard lights flashing. They took the car earlier than my appointment as I was travelling and fixed the issue in time for my return from my trip. I suspected a bad battery They took the car earlier than my appointment as I was travelling and fixed the issue in time for my return from my trip. I suspected a bad battery and they concurred. I felt we could have troubleshot this without the expensive analytics. Employees were welcoming and very helpful. More

No pressure, no upsell of services, just straight forward facts with attention to detail and helpful advice. facts with attention to detail and helpful advice. More

No carwash as dealership ran out of coupons. Reminds me of navy phrase…. “P to the 7th.”…. Work on it”. Reminds me of navy phrase…. “P to the 7th.”…. Work on it”. More

I simply had an oil change and tires rotated. It was completed In timely fashion. It was completed In timely fashion. More

Quality products, quality service. My Acura is 17 years old and still treated with respect. My Acura is 17 years old and still treated with respect. More

Dealership was friendly and worked to make the customer happy. Dealership was quick to answer any questions I had and provided excellent service. happy. Dealership was quick to answer any questions I had and provided excellent service. More

Took advantage of a disabled vet that went in to refinance his car for a lower payment. Instead of helping him they talked this person with a mental disability into trading his car he owns in for a refinance his car for a lower payment. Instead of helping him they talked this person with a mental disability into trading his car he owns in for a new Acura lease. When called to get him out of this debacle, I was told too bad. I’ll never do business with any business that takes advantage of someone with a disability! More

Great fast service. Scott is always helpful and creates a welcoming environment at the service department. I look forward to coming in and getting service done to my veh Scott is always helpful and creates a welcoming environment at the service department. I look forward to coming in and getting service done to my vehicle. More

Service rep kept me informed dutt try I got my visit every step of the way every step of the way More