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Acura of Brookfield

Brookfield, WI

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1,398 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,398 reviews

April 26, 2020

The service writers have always been great and very informative. The price paid for service is fair for the service provided. The amenities in the waiting area are very nice and make the waiting time c More

by kenlove99
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Acura of Brookfield responded

Thank you for sharing your experience.

April 24, 2020

Totally satisfactory Our problem with our 2020 RDX was quickly confirmed by the service department. Necessary repairs were committed to, and the repairs made in a timely m More

by Tomnan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Apr 25, 2020 -

Acura of Brookfield responded

Thank you for sharing your experience and for the recommendation.

April 23, 2020

I was disappointed that my car was not washed and vacuumed after my service. It was always washed and cleaned after all my previous appointments More

by Aguirre0303
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Acura of Brookfield responded

In an effort to minimize the possibility of the spread of the virus through contact, we will not be washing vehicles after service at this time. I apologize for any inconvenience this caused you.

April 23, 2020

Great service, wonderful staff. The service at Acura of Brookfield is always great. Everyone I talked with was pleasant and took amazing precautions to eliminate any concerns from th More

by DAVIDCASEBOLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni, Shannon
Apr 24, 2020 -

Acura of Brookfield responded

Thank you for taking the time to write this review and for your recommendation.

April 23, 2020

Very nice and helpful with service! Glad to have service during this time. Everyone is very helpful and ready to help. Very clean waiting area. More

by KATHBOLDT
Recommend Dealer
Yes
Employees Worked With
David Stawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Acura of Brookfield responded

Thank you for sharing your experience.

April 22, 2020

Great sevice The only thing that would have made the service better would be if the car had come back with a small box of warm homemade chocolate chip cookies. More

by RICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Acura of Brookfield responded

Thank you for your recommendation.

April 22, 2020

Professional service Even during these difficult times, I had a flat tire and they came and got my MDX and repaired it and delivered it back to my home. I have been a cus More

by brian.walsh0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Acura of Brookfield responded

Thank you for your loyalty to Acura of Brookfield and for taking the time to rate our dealership.

April 17, 2020

Ease of purchase Acura of Brookfield did a great job allowing me to test drive a vehicle making sure that it was virus free. Stuart did everything right. Found the rig More

by gene.mallinger
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Meeker
Apr 17, 2020 -

Acura of Brookfield responded

Congratulations on your new Acura! Thank you for taking the time to write about your experience. It is wonderful to hear that Stuart was able to provide you with the excellent experience we strive to provide all our customers.

April 17, 2020

Service was timely, efficient and thorough. Gary set the appointments conveniently for my schedule. Derrick helped me find the radio code. I'm very satisfied. More

by ZMAN0426
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Petrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Acura of Brookfield responded

Thank you for sharing your experience.

April 16, 2020

Prompt attention. Kept me posted on oil consumption repair plan. Car was fixed fast and have no issues. Loaner was appreciated as well. Always treated well at this dealership. More

by jeff0918
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Acura of Brookfield responded

We would like to thank you for your recommendations and for this review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer.

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