Acura of Brookfield

Everyone I dealt with was honest and helpful. They provide fair and honest pricing. This is my second purchase and would highly recommend them to family and friends. provide fair and honest pricing. This is my second purchase and would highly recommend them to family and friends. More

Very professional and personable. So much so that I am 100% loyal to the brand and the dealership. I couldn’t ask for a better experience. 100% loyal to the brand and the dealership. I couldn’t ask for a better experience. More

Simple, complete and quick. Everyone is professional and get the work done directly with fulll, complete explanations . Did not require an appointment and was welcomed with open Everyone is professional and get the work done directly with fulll, complete explanations . Did not require an appointment and was welcomed with open arms and smiling faces. More

The dealership always offers Great service, Surprisingly reasonable rates, and a nice loaner. Having my vehicle serviced at the dealership hardly disrupts my day and I know the work is done properly. reasonable rates, and a nice loaner. Having my vehicle serviced at the dealership hardly disrupts my day and I know the work is done properly. More

Stuart is always a pleasure to work with. This is our 4th or 5th Acura purchase we have done with him. He’s honest, fair and does all the little things that others don’t that make working with him so great or 5th Acura purchase we have done with him. He’s honest, fair and does all the little things that others don’t that make working with him so great. Thank you, Stuart! More

First service since purchase so called ahead for appointment and to learn what services would be performed. I had a medical appointment following the service so schedule was important. Arriving 10 appointment and to learn what services would be performed. I had a medical appointment following the service so schedule was important. Arriving 10 to 15 minutes early, as suggested, had to explain everything from scratch as none of the info I shared was apparently passed along to service department. Additional routine service was due, not mentioned when I set up appointment. Vehicle went in late so 2 techs assigned to finish on time. Had to ASK for what I had been told was "complimentary" wash and vacuuming. Based on sand, gravel, and Christmas glitter remaining next to front seats and in cargo area, vacuuming was skipped. Immaculate dealership and friendly staff, but weak communication. More

Great customer service as always Great service as always. Service department is one of the reasons we have purchased Acuras for years. They have done a great job working around the p Great service as always. Service department is one of the reasons we have purchased Acuras for years. They have done a great job working around the pandemic issues. More

Excellent customer service Colin Fiedler helped me correct a problem with a tire sensor. He was understanding, and efficient. I’ve been coming to Acura of Brookfield for 15 yea Colin Fiedler helped me correct a problem with a tire sensor. He was understanding, and efficient. I’ve been coming to Acura of Brookfield for 15 years because I’ve consistently had this level of experience. More

The service technician tried to oversell service needed for my visit. Disappointed they there was no explanation prior to telling me this information. Felt I was taken advantage of for my visit. Disappointed they there was no explanation prior to telling me this information. Felt I was taken advantage of More

Knowedgable and Casual Jacob was easy and very straight forward to work with. Has an excellent working knowledge of the Acura product, I came from Lexus so it helped. Would Jacob was easy and very straight forward to work with. Has an excellent working knowledge of the Acura product, I came from Lexus so it helped. Would highly recommend him. More