Acura Turnersville
Turnersville, NJ
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I traded in my 2010 Acura TSX for a 2103 Acura TL lastweek at Acura of Turnersville. I had also purchased the TSX at Acura of Turnersville three years ago. I had been communicating with Rob Spackman lastweek at Acura of Turnersville. I had also purchased the TSX at Acura of Turnersville three years ago. I had been communicating with Rob Spackman through email regarding trading in the TSX. He was very prompt in responding to my emails and set me up with an appointment to come into the dealership to discuss a new vehicle. Rob introduced me to sales consultant, Bob Toll. Bob is great!! Very personable and friendly. He listened to exactly what I wanted, he didn't try and sway me in any particular direction. I did not feel any pressure to make a purchase as I had experienced at other dealerships in the past. Bob knew what I was comfortable paying monthly and he and Marc Mattera were able to give me exactly what I asked for. I was able to get the vehicle I wanted, at the price I asked for, not a penny more. I also worked with a woman names Dawn who helped me with all of the paperwork. Dawn was very helpful and had me in and out in minutes. All in all, my experience at this dealership was just as positive the second time around as the first. I would absolutely recommend purchasing a vehicle from Acura of Turnersville. More
Joe Rubino knows his job and was able to execute professional customer service. His presentation, friendliness and willingness to accommodate us was very convincing. It put us at ease , so that we d professional customer service. His presentation, friendliness and willingness to accommodate us was very convincing. It put us at ease , so that we did not feel rushed and pressured into buying a vehicle. When I stated some concerns he quickly address it or was able to find the answers for our concerns through the team that handles this entire process. My wife, my father and I felt that the experience was a good one. His customer service and friendliness with the consumer is inviting! The team that worked together to make the transaction come together was also very professional! This team consisted of Mr. Fang and Mrs. Obrien. All together , there was no stalling but rather quick response to question, negotiations and consumer attention. I appreciated this especially when it came to establishing a car loan. Mrs. Obrien worked to find us a bank that would be to our liking! Thank you all for your help! Michael and Martita Roman Roman Empire Construction Company More
I stopped into this dealership with the idea of researching the TL. I only wanted to test drive and have my questions answered. I was in the market to lease a vehicle. Rashid greeted me at the door researching the TL. I only wanted to test drive and have my questions answered. I was in the market to lease a vehicle. Rashid greeted me at the door and asked a few simple questions. I told him that I wanted to lease a vehicle but did not want to take delivery until my wife and I came back from vacation which would have been the second week in May. At this point Rashid told me that he was going to "knock my socks off with a deal". Of course I said to my self, right I've heard that before. Soon we were on the test track and I thought the TL was a car I was interested in, but again I was not interested until after our vacation. Now I am waiting for the back and forth that usually happens at car dealers. Rashid spoke with his manager, then invited the manager over. After a small amount of haggling the sales manager asked me what I would be comfortable with. I told him and he said done, you just leased yourself a new car. I am still numb from the experience. I have been purchasing vehicles for 45 years and have never had such a wonderful experience purchasing/leasing a vehicle. I think they have a customer for life. Thanks guys. You're the best. More
This dealership never fails to satisfy. Unlike leasing, I purchase and keep cars for 5+ years. Consistently returning to (Classic) Acura Turnersville, I've always left with confidence in selection, servic I purchase and keep cars for 5+ years. Consistently returning to (Classic) Acura Turnersville, I've always left with confidence in selection, service, and price. Thank you for the many of hassle-free experiences when buying a car. More
Phil was very perceptive to my wishes and needs. He was very knowledgeable and gave me several options to choose from that best fit my needs. He was also extremely helpful and completely took care of turni very knowledgeable and gave me several options to choose from that best fit my needs. He was also extremely helpful and completely took care of turning in my previous lease to another dealership. I can honestly say I will not go to any other dealer from now on. More
Rashid was very knowledgable and helpful in the purchase of our 2013 RDX and we got a great price and financing deal from Marc. We would recommend Acura Turnersville to our friends and family. of our 2013 RDX and we got a great price and financing deal from Marc. We would recommend Acura Turnersville to our friends and family. More
What a change of pace and a breath of fresh air!!! We weren't sure what to expect, but were pleasantly suprised by our sales guy, Len Rizzo. He listened to what we needed and took care of it like a pro. weren't sure what to expect, but were pleasantly suprised by our sales guy, Len Rizzo. He listened to what we needed and took care of it like a pro. We're very happy!!! More
We went in to sell our existing vehicle for a newer vehicle with intentions to keep the same payment, the Dealership worked it out perfectly. We were even able to add the extended warranty and the gap vehicle with intentions to keep the same payment, the Dealership worked it out perfectly. We were even able to add the extended warranty and the gap insurance for not too much more. The overall experience with the crew at Acura along with Steve Ferrara was pleasurable!! Great service!! More
After having a long day of car shopping which included walking out of one dealership , my wife and I decided to make 1 more stop. We walked into Turnersville Acura andwere welcomed by Len Rizzo. Straigh walking out of one dealership , my wife and I decided to make 1 more stop. We walked into Turnersville Acura andwere welcomed by Len Rizzo. Straight ,no nonsense, no pressure conversation and test drive. Honest pricing, never got a feeling of trying to cheat us of anything. Made a deal that night. They needed our trade right away so gave us a 2013 loaner until we are ready to pick up our new vehicle in a few days. All round excellent experience. More
I recently purchased a 2013 ILX from Bob Toll at Acura Turnersville... What a great salesman! I met Bob about 5 months prior to buying the car when my dad was returning his leased Acura TSX. I loved the Turnersville... What a great salesman! I met Bob about 5 months prior to buying the car when my dad was returning his leased Acura TSX. I loved the new ILX and wanted to know more about it. Bob was so helpful...even after I told him I was in no position to buy at that time. He didn't seem to mind that I wasn't going to buy and he made sure he answered all of my questions about the car. He didn't pressure me into buying & he didn't ignore me after I told him I wasn't going to buy. Instead, he was extremely thorough with the description of the car, provided me with booklets on what the ILX features, and was just overall a really friendly person. I told him I'd be back to purchase from him once I was able to buy a car (and I'm sure a lot of people say that and don't mean it!!) Well, I went back to him about a week ago, talked more about the car with him and let him know that I was in the position to buy. We set up an appointment to test drive the car earlier this week and I left the dealership in my new ILX!!! I recommend Acura Turnersville and I 100% recommend purchasing the car through Bob! Thank you Bob for making my first car purchase a wonderful experience!!! More
