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Acura Of Pembroke Pines - Service Center

Pembroke Pines, FL

4.7
5,209 Reviews

5,209 Reviews of Acura Of Pembroke Pines - Service Center

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April 24, 2019

Service . Brought in for routine service and the advisor did a great job explaining all my current and future options. He explained what absolutely had to be do More

by cerezol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Apr 25, 2019 -

Acura Of Pembroke Pines responded

We do our best to make our customer's fully aware of their options when servicing their vehicle. Thank you for leaving us the review and highlighting our hard working Service Department!

April 23, 2019

Acura Pembroke Pines Jordan was efficient and helpful. I was helped quickly when I arrived. He called and explained everything that needed to be done to the car in detail. More

by METZ0616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

Acura Of Pembroke Pines responded

Thank you for the positive review! We appreciate you doing business with us at Acura of Pembroke Pines!

April 22, 2019

Great service quick return. Excellent service with a very friendly environment. John from service was very thorough and precise with the service needed on my Acura TLX. Oh I a More

by FHILL5347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Toscano
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for taking the time to share your positive feedback! We are pleased to hear you've had such a positive experience at the service center

April 22, 2019

Great customer service Jordan was great at explaining everything and taking care of my vehicle. Questions were answered, and service was great. I was in for an oil change, More

by DAILYHDZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a great customer experience and enjoyed working with Jordan. Thanks for bringing your car in for service!

April 22, 2019

Oil change/tire repair!!! All in all, good experience, except car wash side of house. They always leave my car dirty, there is still big parts and dirt on car, rims are half wa More

by TOPFLYING85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, thanks for bringing your car in for service and taking the time to share your feedback on the car wash. We are always looking for ways to improve our service.

April 22, 2019

Service Great service the dealer is in a great location. The service person was jean He is always very helpful and always a smile on his face. That’s very im More

by CTORANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hello there, happy to hear our team took good care of you! Thanks for bringing your car in for service.

April 21, 2019

Great Service The service provided was great and problem resolved , I can always rely on ACURA to fix it all and do so with care.The only exception is the duration More

by PYNKYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, we are glad to hear you had a pleasant experience. Thanks for bringing your car in for service!

April 21, 2019

oil change i arrived at 8:15 on saturday morning. i was told it would be about 2 hours. after speaking to JeanMarie Louis, he said he will do his best to keep More

by LASERLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JeanMarie Louis
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, glad to hear you had a quick and easy experience at our service center! Thanks for taking the time to share your positive feedback and for choosing Acura of Pembroke Pines.

April 21, 2019

Great service from beginning to end I pulled up to the service drive up and was greeted right away and taken to the waiting area. I was offered coffee and told the wait should not be lon More

by KARENGLEZPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville Braganza
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi there, glad to hear you had a smooth experience at our service center! Thanks for taking the time to share your positive feedback and for choosing Acura of Pembroke Pines.

April 21, 2019

Amazing My service advisor kept me posted along the way and my wait time not having had an appointment was minimal. They were very pleasant as well. More

by ANDREA.LOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Louis
Apr 23, 2019 -

Acura Of Pembroke Pines responded

Hi Andrea, thanks for taking the time to share your positive feedback! We are pleased to hear you've had such a positive experience at the service center.

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