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Acura Of Pembroke Pines

Pembroke Pines, FL

4.7
9,211 Reviews
Welcome to Acura of Pembroke Pines! We are located at 15601 Pines Boulevard in Pembroke Pines, FL and we invite you to stop by and enjoy our newly renovated facilities. While shopping for your new or used Acura, or bringing your Acura in for service, enjoy complimentary wi-fi and coffee while you relax in our lounge and cafe or let the kids hang out in our children's play area while shopping for your new or used Acura near Miami, Fort Lauderdale, & Pompano Beach, Florida. We have been ranked the number one volume New Acura store in the South East United States for the last 7 years in a row!* We're able to do this by providing South Florida shoppers with excellent customer service and a relaxed car buying experience.
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15601 Pines Blvd

Pembroke Pines, FL

33027

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Showing 9,211 reviews

June 17, 2019

Service here at Acura is always the best with the best people also Mack the service writer is always pleasant to work with and he knows how to take care of More

by BKOUL66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack
Jun 18, 2019 -

Acura Of Pembroke Pines responded

Mack is always a pleasure to work with. Thank you for your kind words! We appreciate the review, and your business.

June 17, 2019

Excellent customer service Sean was very helpful and patient. It was a pleasure working with him again. He answered all my questions and assured that my vehicle was ready to go More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2019 -

Acura Of Pembroke Pines responded

Thank you for leaving us the review, Karen. We are glad to hear that you have enjoyed both your experiences working with Sean. We appreciate your business, and hope you enjoy your new car!

June 16, 2019

Update to a new lease. I have been a customer for 6 years. Was thinking about looking at some other cars but got a great deal and decided to sign up again. More

by jdstovall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo Torregroza
Jun 17, 2019 -

Acura Of Pembroke Pines responded

It has been an absolute pleasure the last 6 years! We are glad you decided to return to us for your next vehicle.

June 16, 2019

Disappointment from a long time customer Definitely a friendly clean environment with a good customer service center. Repairs almost always done within a proper amount of time. Salesman I h More

by moidy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duggan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Acura Of Pembroke Pines responded

We are very grateful for your business over the years, and value your loyalty to this dealership. We are sorry to hear that you felt disappointed with your last experience with one of our salespeople, and would like to do our best to resolve any issues you encountered. Please contact our General Manager, Larry, at lschlossberg@czagn.net. We hope to hear from you soon.

June 16, 2019

My service advisor was very helpful Very helpful advisor.able to help me resolve the problem I encountered with my car. Provided me with a loaner. Call me as soon as the car was ready. More

by AURELUS75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nervil
Jun 17, 2019 -

Acura Of Pembroke Pines responded

We are glad we could resolve your car issues. Thank you for leaving us the review, and choosing Acura of Pembroke Pines for your service needs.

June 15, 2019

EXCELLENT. JORDAN WAS SPECTACULAR Acura Service was above and beyond excellence. All concerns were answered and reviewed. Jordan took care of everything efficiently and quickly. Will More

by sorgalim98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Jun 17, 2019 -

Acura Of Pembroke Pines responded

We are glad you truly enjoyed your experience with Jordan and the rest of the service team. We appreciate you leaving us the review, and choosing Acura of Pembroke Pines!

June 15, 2019

Third time is the charm! This is my 3rd Acura from Acura Pembroke Pines, and my second time with Annia. I used to live 3 miles from the dealership, but now live 20+ miles awa More

by mrscopacabana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kalouf, Annia Devereaux
Jun 17, 2019 -

Acura Of Pembroke Pines responded

Annia looks forward to it! Thank you for highlighting the quality of her customer service. It's always a pleasant experience when working with her! Thank you for choosing Acura of Pembroke Pines.

June 15, 2019

Great service Every time I bring my car in for service I receive exceptional customer service. Jordan takes the time to answer my questions and provides great solut More

by Sandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Acura Of Pembroke Pines responded

We always look to deliver consistent quality service each time a customer brings their car into our service center. We are glad to hear that you have enjoyed your experiences thus far. Thank you for leaving us the review, and choosing Acura of Pembroke Pines!

June 15, 2019

Acura of Pines the best there is My experience at this dealer has always been superb and Jordan Ferber is the best around. I'm likely staying with this dealer for a new car sale even More

by JAMESMORALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Ferber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack (didnt catch last name)
Jun 17, 2019 -

Acura Of Pembroke Pines responded

Jordan is one of a kind. We are glad to hear that you truly enjoyed your experience with us! Thank you for leaving us the review, and choosing Acura of Pembroke Pines!

June 15, 2019

First service No wait. Didn’t have an appointment. Car was ready earlier than expected. Service was great. Used a coupon which was even better! Very affordable. More

by lizbeth887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Remy
Jun 17, 2019 -

Acura Of Pembroke Pines responded

We are glad you enjoyed your experience with our service center! Efficiency is one of our primary goals here. Thank you for leaving us the review, and choosing Acura of Pembroke Pines!

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