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Acura Columbus

Dublin, OH

4.9
2,983 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun. 100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO! Have questions? Give us a call, email or TEXT anytime! Thanks, John Connelly Owner/Acura Columbus johnconnelly@acuracolumbus.com
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4340 West Dublin Granville Road

Dublin, OH

43017

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Showing 2,983 reviews

January 11, 2017

A 1 service Everything was done according to service writer except during the tire rotation the air pressure in all 4 tires was not properly adjusted. All tires More

by ALSCHMIDT45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Jan 11, 2017 -

Acura Columbus responded

You are right! I am sorry. After I asked, I was told that we had gauge issues in accelerated that day and it has been since replaced. I hope you will give us another chance to make this up to you. - John Connelly Owner/Acura Columbus

January 11, 2017

Quick and courteous. This was my first service visit and the staff was very courteous and helpful. My interactions went very quickly and everything was completed on time. More

by WMGIBSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joyce Garrett
Jan 11, 2017 -

Acura Columbus responded

Courteous, helpful and quickly! Love to read that. Thanks, John Connelly Owner/Acura Columbus

January 10, 2017

Very informative and personal experience The whole experience was efforlesss from start to finish. Quick and efficient. I liked the waiting area. I was informed in great detail the service th More

by Dmgoodwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Skidmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Zeune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2017 -

Acura Columbus responded

Wonderful! You made my day. Thank you very much. - John Connelly Owner/Acura Columbus

January 10, 2017

Always courteous and professional Chris helped me this day and was extremely helpful and informative. In spite of being extremely busy that day Chris saw to it that my car got washed; More

by Allison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diglia
Jan 11, 2017 -

Acura Columbus responded

Great to read about Chris! Thank you very much. Very kind of you. - John Connelly Owner/Acura Columbus

January 09, 2017

excellent service In for a brake noise with my RDX - brakes checked - no problems noted. (No charge). Nice surprise. The use of a courtesy car was very convenient. More

by jbay4676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM CRUIKSHANK
Jan 09, 2017 -

Acura Columbus responded

Thanks for the feedback! Glad to have the opportunity to work on your car. - John Connelly Owner/Acura Columbus

January 03, 2017

Very pleased We were very pleased with how our purchase was handled. On the way to Columbus my husband indicated we would probably buy and drive home. I had not More

by Smiley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, high school student, helped to explain the bells and whistles., Brian Milliser, Bill Green III
Jan 05, 2017 -

Acura Columbus responded

I am glad that Bill and Brian could help! We want everyone to have fun buying a car by making it as easy as possible. Thank you for the business. We really appreciate it! - John Connelly Owner/Acura Columbus

January 03, 2017

Was an ok experience, could improve Price was set very well, we agreeed on a price beforehand. Everyone was pleasant to deal with. Upon the test drive the headlamp was burnt out. I looke More

by tdijetta02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shay
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Hannah
Jan 05, 2017 -

Acura Columbus responded

Please don't go elsewhere! Sounds like we make some mistakes and I am sorry. We will contact you to reimburse. You can always reach me at johnconnelly@acuracolumbus.com and 614-763-2101. - John Connelly Owner/Acura Columbus

January 02, 2017

Buckeye Mom Ray and Kyle were great. Ray found the car with the features I wanted. Test drive convinced me the RDX was the car I wanted and Ray was very helpful More

by leslied0
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kyle Duncan
Jan 02, 2017 -

Acura Columbus responded

I am very happy that Ray and Kyle were able to help! Thanks for buying a RDX from us. We greatly appreciate it! - John Connelly Owner/Acura Columbus

January 01, 2017

Good service! Thank you Acura Columbus for taking care of my car service! Appointment scheduling and service was very quick this time! Wish someone could have spent More

by RK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 01, 2017 -

Acura Columbus responded

Glad scheduling and timing went well. Sorry about the lack of time spent on the report. I'd be happy to have Jami or Todd call you in the morning to review the report in detail if you will send me your name and number. You can email me directly at johnconnelly@acuracolumbus.com. Have a great day! - John Connelly Owner/Acura Columbus

December 30, 2016

Fast and courteous. Surprised....done in one day. I had a wonderful experience. Everyone was so attentive and I felt at home. They did more than I expected in one day. Felt secure that my car was in More

by maggiemam10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Prescott, Chris Diglia
Dec 30, 2016 -

Acura Columbus responded

It is a nice feeling that we did a good job for you! Thank you for the very kind review and I hope you have a fun weekend! Thanks, John Connelly Owner/Acura Columbus

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