Acura Columbus

Thank you for a great experience. It's normally said that "the third time is a charm", however, in my case, the second time is "another charm" doing business with Acura of Columbus. It's normally said that "the third time is a charm", however, in my case, the second time is "another charm" doing business with Acura of Columbus. I'd been looking for a Lexus RX 350, early model with reasonable mileage, for quite some time but just hadn't come across "the one". However, about three weeks ago, while searching on line I saw the Lexus that I'd been looking for at Acura of Columbus. The Carfax was pretty decent, and I told my husband that we should go and check it out immediately. It was about 7:30 pm and we knew that they would be closing soon. When we got to the dealership, we asked for Tom Cole, GM, who had helped me with another vehicle a year ago. Fortunately he was still there at that hour. We told him that we were interested in seeing the Lexus that I'd viewed on line. As it was late we said that we'd gladly return the next day to test drive the vehicle. To our surprise, he called Bill Green, salesman, to get the keys and tags so that we could test drive the vehicle that night. We test drove and, yes, that was it. The next day we had the car service checked by a Lexus dealer, which came back with very minor problems, if you could call them problems. When it was time for negotiation, I couldn't ask for anything better. Once again, thank you Tom and to your staff, Brian Milliser and Bill Green - the Dream Team. We will definitely recommend Acura of Columbus to all our family and friends. Again, thank you Tom Cole, it was truly a pleasure doing business with you. SWC More

Awesome service I am very happy about the service ,Todd did great job ,he is very responsible and skillful. He was able to identify the issue very quick. I am very happy about the service ,Todd did great job ,he is very responsible and skillful. He was able to identify the issue very quick. More

Excellent Service and wonderful staff I always receive excellent service and have been bringing my cars here for many years. This is and excellent Service Center and I love the staff. I always receive excellent service and have been bringing my cars here for many years. This is and excellent Service Center and I love the staff. More

Quick and friendly staff Went for a car wash. Men are very nice. Service was quick and car looked good they always offer to vacuum inside of car but we said it wasn't necessa Went for a car wash. Men are very nice. Service was quick and car looked good they always offer to vacuum inside of car but we said it wasn't necessary. More

Good service and friendly manner Fast maintenance service and communicate with friedliness. Waiting romm is clean. Washing cars service is very nice. And location of this dealer is Fast maintenance service and communicate with friedliness. Waiting romm is clean. Washing cars service is very nice. And location of this dealer is very convinient. More

A very good experience . I recommended it as the staff made the process easy and provided good explanations of the technological features and other info needed. . I recommended it as the staff made the process easy and provided good explanations of the technological features and other info needed. More

Service I dealt with Todd and he was upfront and fair. He went the extra mile after my extended warranty from Germain did not cover the problem. I dealt with Todd and he was upfront and fair. He went the extra mile after my extended warranty from Germain did not cover the problem. More

Great service I purchased a tlx 2016. I had to go in after work so got there at 6pm and ended up staying till 8. The staff were friendly although I kept them there I purchased a tlx 2016. I had to go in after work so got there at 6pm and ended up staying till 8. The staff were friendly although I kept them there one hour after close. The car is great and overall highly satisfied with the service I have received. More

Thanks Acura Columbus My experience felt very genuine and authentic! I wasn't just a random customer; they kept my needs in mind and communication was consistent! Went out My experience felt very genuine and authentic! I wasn't just a random customer; they kept my needs in mind and communication was consistent! Went out their way to accommodate me! Very happy with my purchase!! More

Friendly, efficient and cost effective Service is on time for your scheduled appointment, very informative of the work that needs to be done, cost effective, comfortable waiting area with s Service is on time for your scheduled appointment, very informative of the work that needs to be done, cost effective, comfortable waiting area with snacks and WIFI, and efficient. More