Acura Columbus

Emergency Service needed I started the day out on a bad note and Acura Columbus did a great job to get me back on the road. I came into the dealership without an appointment. I started the day out on a bad note and Acura Columbus did a great job to get me back on the road. I came into the dealership without an appointment. My brake lights and turn signals were not working due to damage that I had done to my MDX. The entire staff was very understanding and empathic to my situation. They went above and beyond to make sure that I was taken care of!! Great Job Zach and the entire service staff from check-in to check out. Honestly, the service did not surprise me ... I had been to the dealership in the past and based on previous experience new that I was in good hands. More

Great Experience Very fast from start to finish. Not much time waiting around while dealership employees are meeting behind closed doors. The overall buying process a Very fast from start to finish. Not much time waiting around while dealership employees are meeting behind closed doors. The overall buying process and customer engagement was some of the best I've experienced buying a new car. More

Good Communication I worked with Jami Meredith - there were some unexpected services that my car needed that significantly increased my bill. Jami kept an open line of I worked with Jami Meredith - there were some unexpected services that my car needed that significantly increased my bill. Jami kept an open line of communication with me as I processed this information and happily discussed the situation with me multiple times. I greatly appreciated this openness and patience. More

recall service The recall work was completed in a timely manner. My auto was washed and vacuumed before it was delivered to me. It looked great. Thank you. The recall work was completed in a timely manner. My auto was washed and vacuumed before it was delivered to me. It looked great. Thank you. More

Replaced air bag Everything was good and everybody was so nice. They even offered us a courtesy vehicle. They even washed my car and vacuum the inside , I will definit Everything was good and everybody was so nice. They even offered us a courtesy vehicle. They even washed my car and vacuum the inside , I will definitely recommend this place . More

Excellent Service Experience I had a great experience when I brought my car in for service. jami always takes care of me when I come in. She goes the extra mile to be sure all of I had a great experience when I brought my car in for service. jami always takes care of me when I come in. She goes the extra mile to be sure all of my concerns are addressed and resolved. Larry and another man in service listened to my "car noises" and didn't treat me like I was crazy or hearing things. Acura Columbus is the only dealer I've ever taken my car to and I wouldn't consider going anywhere else due to the service I get. Eddie always has a smile and a friendly hello and he remembers me which I think is incredible given all of the people he interacts with every day. More

In and out................perfect They always seem to be organized and ready to assist from the moment I pull onto the lot. I would find it very hard to switch dealers. They always seem to be organized and ready to assist from the moment I pull onto the lot. I would find it very hard to switch dealers. More

Parts transaction I had an issue with my battery I purchased over 2 yes ago, for some reason my purchase wasn't logged into my profile however Seth was able to overcome I had an issue with my battery I purchased over 2 yes ago, for some reason my purchase wasn't logged into my profile however Seth was able to overcome the obstacle by replacing my battery. The only negative was that transaction wasn't logged an that I had to pay $40 for the install. More

Great Experience I had a great car buying experience. Adam was very knowledgeable and was a pleasure to to do business with. I highly recommend Acura Colu I had a great car buying experience. Adam was very knowledgeable and was a pleasure to to do business with. I highly recommend Acura Colu More

Exceptionally friendly and helpful I always have a great experience at this dealer. I have had several issues the last couple of years with my car and Jim went out of his way to make su I always have a great experience at this dealer. I have had several issues the last couple of years with my car and Jim went out of his way to make sure I didn't get unnecessary service done during my most recent service visit. Everyone here is great at answering my questions and are always extremely personable and helpful. More