Acura Columbus

Oil change He was Very professional and easy to talk to Made the oil change easy and it was very quick. I will be sure to come back. He was Very professional and easy to talk to Made the oil change easy and it was very quick. I will be sure to come back. More

Drive train issues Thoroughly vetted possible issues that could be causing drive train issues I’ve reported. Tec and Service Advisor were very patient and helpful. Probl Thoroughly vetted possible issues that could be causing drive train issues I’ve reported. Tec and Service Advisor were very patient and helpful. Problem occurred over the Christmas break and they squeezed me in the day after Christmas. Much appreciated. More

Program new FOB I installed a new remote start module in my 2015 TLX. It was an Acura part. Easy to install. I needed to have the new FOBs programmed so, I took th I installed a new remote start module in my 2015 TLX. It was an Acura part. Easy to install. I needed to have the new FOBs programmed so, I took the car to Acura Columbus. Staff was very friendly and helpful. I received prompt attention on my arrival. Unfortunately, after waiting about 45 minutes, I learned that their computer which was used for programming the FOBs was "down". I was offered a loaner vehicle but, I could not leave my vehicle at the time. I received a call later in the afternoon indicating that their computer was now working. I returned and the quickly did the work. Dinging one star simply because I had to make two trips. More

Good Experience Dwayne and the team were great to work with. I will definitely go back when we purchase again. Price was good and they were cooperative when we want Dwayne and the team were great to work with. I will definitely go back when we purchase again. Price was good and they were cooperative when we wanted to make changes. More

Convenient, fast and thorough This was my first experience with the Acura of Columbus service department. I purchased my Acura 2016 TLX in Scottsdale, Arizona . My first service ex This was my first experience with the Acura of Columbus service department. I purchased my Acura 2016 TLX in Scottsdale, Arizona . My first service experience at Acura of Columbus far surpassed what I had been expecting, On an early Saturday morning, I was greeted by three valet persons and directed to Zack Zeune who quickly registered me for my 30K service at the dealership. He explained to me the service process, how I would be updated during the process, gave me an estimate and finally a complimentary loaner. While I was at work, Zack phoned me to tell me that my 30K service had been completed and gave me a recommendation for the replacement of cabin filters which I had been expecting. Zack thoroughly explained the importance of the replacement which I appreciate as I try my best to keep my car in good condition. Zack also explained to me the warranty on a front fender insulation issue I had noticed a couple weeks ago, and assured me that the dealership would phone me as soon as the part was available for replacement. I feel very confident just after my first visit at Acura of Columbus that I am in excellent hands. I am extremely pleased with the service department. More

Service I appreciate the quick response with management and when I left items in loaner, I was contacted promptly. Thank you for the discount on the cargo co I appreciate the quick response with management and when I left items in loaner, I was contacted promptly. Thank you for the discount on the cargo cover. More

Pleasant experience David Osbun is a great salesman, I personally recommend going to him he’s pleasant to deal with and very straightforward. Ian Quick did a great job in David Osbun is a great salesman, I personally recommend going to him he’s pleasant to deal with and very straightforward. Ian Quick did a great job in finance as well. I appreciate how quick the process was. I will be going back to Acura Columbus to find my next vehicle as well. More

Exceptionally consistent performance Columbus Acura consistently met all my expectations and forecasted schedules. Deciding among numerous options can be challenging, but the staff were Columbus Acura consistently met all my expectations and forecasted schedules. Deciding among numerous options can be challenging, but the staff were very helpful. I never felt pressed to add or upgrade options, nor was I ever talked "down to." More

Going outside the box Always been a ford buyer as long as I’ve been driving but after the great service I received Columbus Acura has now earned a new future repeat custome Always been a ford buyer as long as I’ve been driving but after the great service I received Columbus Acura has now earned a new future repeat customer!! More

Factual It helps to be honest. We know when it's time to go elsewhere when all you want to do is replace this, replace that. I feel good about Acura Columbu It helps to be honest. We know when it's time to go elsewhere when all you want to do is replace this, replace that. I feel good about Acura Columbus that they 'do not' do this. Like I said, honesty! More