Acton Toyota of Littleton
Littleton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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I have purchased 3 toyotas from Acton Toyota and had all my cars serviced there. My experience with internet sales and the trade in of several vehicles has been satisfactory for both sides of the equatio my cars serviced there. My experience with internet sales and the trade in of several vehicles has been satisfactory for both sides of the equation and fun. Recently the dealer moved to a new setting which is very customer and service friendly. It's easy to schedule service; I have to wait for my car and the time estimates are accurate. the service waiting serves food and drink, has a wifi room, TV and space for adults and children. The best dealer I know. More
My experience at Acton Toyota was very positive! jerry Thomas was very helpful, answering every question asked. He was flexible and showed me used cars as well as new ones. He made me feel comfortable and Thomas was very helpful, answering every question asked. He was flexible and showed me used cars as well as new ones. He made me feel comfortable and at ease. (this has not been the case at other dealerships!) I'm very happy with the new car I leased. I would recommend this dealership very highly! More
Jerry Thomas was friendly, knowledgeable, and gave us a number of options to think about with our decision. My wife and I actually were not serious shoppers but felt very comfortable with the surrounding a number of options to think about with our decision. My wife and I actually were not serious shoppers but felt very comfortable with the surrounding and our conversations with Gerry. I especially like the quick response on how much our trade-in was worth and no haggling over details. I did not get the feeling that because it was the end of the month the salemen had pressure of them to sell. Everyone spoke highly of the company and its policies which indicates a group of sales people happy woth their jobs. We were not interrupted in our discussions because Jerry concentrated on us first to make sure we were satisfied. I never enjoy buying a car but this is as close to feeling comfortable as possible.He is a real good guy with a good sense of humor and concern for his customers. More
Steve Jensen was very easy to work with. He seemed honest, quickly returned my calls, answered my many questions. One problem: no one at the dealership mentioned the need for me to bring the Title an honest, quickly returned my calls, answered my many questions. One problem: no one at the dealership mentioned the need for me to bring the Title and registration for my trade in. I had to make an extra trip to the dealership, some what of a pain. All in all, this was a good experience in car buying. I would recommend Acton Toyota internet sales division, specifically Steve Jensen. More
My experience with Acton Toyota of Littleton was thoroughly courteous and professional from the moment I first made contact with sales associate Richard Hamel to the moment I took delivery of my new thoroughly courteous and professional from the moment I first made contact with sales associate Richard Hamel to the moment I took delivery of my new Toyota. From moment one, I was treated with a level of respect that is all too rare these days, and as someone who has historically dreaded the entire automotive purchase process this came as a welcome surprise. I was given fair market value for my trade and a very fair price on my new Solara convertible. Mr. Hamel went the extra mile in terms of locating the exact model, color, and features I was looking for - no easy feat given how I was shopping for a 2008 model. Fast, friendly, and courteous service every step of the way, and a good deal to boot. You can't really ask for anything more. I would give Acton Toyota of Littleton my highest recommendation. More
Steve was reccomended to me by my sister. My emails Steve was reccomended to me by my sister. My emails were answered promptly my phone calls were responded to. Steve was available on the date & time Steve was reccomended to me by my sister. My emails were answered promptly my phone calls were responded to. Steve was available on the date & time that I let them know we were going to be there. I wish there had been more negoiating room for the price; but over all I know that I got a great deal. the vehicle was ready for us on time for delivery. Even inspected. Everyone that we spoke to was very pleasant. The facility is great! We look forward bringing our Carolla to that dealership as well. More
I just wanted to let you know that I was very happy with the overall experience both of purchasing my new 2009 Prius and, in general, in dealing with Acton Toyota of Littleton. Dave Anderson was an attentiv the overall experience both of purchasing my new 2009 Prius and, in general, in dealing with Acton Toyota of Littleton. Dave Anderson was an attentive salesman, kept me posted as to progress (originally I was on the waiting list for a 2010), and did what he said he would do to support the sale. As one example of a good experience, I wanted a spare mechanical key to keep in a box outside the car. I went to the parts desk and handed Chris my little Prius key (detached from the fob) for duplication. Shortly he returned with my new key, which was not one of the cute little ones that fits the fob but instead a generic-type key blank he had cut. I asked him how come the generic blank, and he told me that that one was $2.50 including tax, whereas the other one was $25.00 or so. I'm very happy that he chose the inexpensive alternative instead of racking up a bigger sale, and I told him so. More
Byron was great. He was very knowlegdeable & laid back in his approach. I was able to show up, describe what I wanted, test drive cars, negotiate a lease deal, and sign the lease within 4 hours. I would in his approach. I was able to show up, describe what I wanted, test drive cars, negotiate a lease deal, and sign the lease within 4 hours. I would recommend AToL to others, and would recommend dealing with Byron especially as he was very personable. More
Steve and Shawnee were excellent to deal with through the entire process of purchasing a new truck. I had been dealing with 6 other dealerships in the area and none of them were even close to being as frien entire process of purchasing a new truck. I had been dealing with 6 other dealerships in the area and none of them were even close to being as friendly and courteous as they were. I never felt pressured the entire time to purchase the vehicle and they were very responsive to all the questions i had. When sittin down with the Finance deparment i dealt with a fellow by the name of Ed Barbagallo who was very helpful when doing the paper work for the financing, he never pressured me to get any of the warrenties, but was very thorogh in explaining the pros/cons of each. I would recommend this dealer to anyone looking to purchase a car and wants to have an experience where you do not feel pressured at anytime. More
It was the best experience I ever had in buying a car and I have been buying vehicles for 45 years. The Salesman was very knowledgeable humourous but not "pushy." The athmosphere was very prrofessional. Ext I have been buying vehicles for 45 years. The Salesman was very knowledgeable humourous but not "pushy." The athmosphere was very prrofessional. Extremely clean, and very comfortable. All the staff were friendly and helpul. We had purchased a car six weeks ago and were so impressed that we cameback to buy a second car since my car was on its way out. I would highly recommend this salesman and dealership. I always dreaded buying cars but this was truely a great experience. ***I had mistakenly mis-named my salesman. His name is Gerard Thomas not Lyons. More