Acton Toyota of Littleton
Littleton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Steve was friendly and knowledgeable - he took good care of us depite the crush of cash for clunkers business. Everyone in the dealership showed a professional, friendly and courteous attitude. A very ple of us depite the crush of cash for clunkers business. Everyone in the dealership showed a professional, friendly and courteous attitude. A very pleasant shopping experience with a good result. Only complaint is that they coulde have a few less gas guzzlers on display - the EPA rating on the Sequoia is pathetic. More
Great quality cars and good service. This is a 6th car with Acton Toyota. The salesmen are always straight forward no hassle no gimicks! Our family all own Toyota's and will love them! We will always r with Acton Toyota. The salesmen are always straight forward no hassle no gimicks! Our family all own Toyota's and will love them! We will always recommend Acton Toyota to our friends and family. More
Getting your car serviced at this place is seriously like a day at the spa or a mini-vacation. I'm not kidding. You roll you car up into their huge service bay drop-off, you check in at the desk, and then a day at the spa or a mini-vacation. I'm not kidding. You roll you car up into their huge service bay drop-off, you check in at the desk, and then to kill time you can eat a free meal at their new cafeteria (it's actually quite good, made to order), use their free wi-fi on your laptop...heck, they even have a fitness center! The service did take longer than I'd expect (about an hour and a half from entry to exit for an oil change and tire rotation), but honestly it felt so short because of all the swank amenities. I'm kinda bummed I won't need to get service for another 4-6 months! More
Great buying experience. This was the third dealership I shopped in three days. The salesman was polite, knowledgable and gave me a price that beat the others without my asking or prodding. To add to the fl shopped in three days. The salesman was polite, knowledgable and gave me a price that beat the others without my asking or prodding. To add to the flavor, the facility is brand new, well appointed, built for convenience and service and chocked full of amenities. Nice job! Today I picked up my car and again I received a great experience. All the staff made me and my family feel like kings. It's nice to recieve that feeling every now and then. More
We have bought many cars from Jim Piaza over the past several years and have always found him thorough and knowledegable. He has answered all our questions and guided us in our choices. He is very pers several years and have always found him thorough and knowledegable. He has answered all our questions and guided us in our choices. He is very personable and we will do business with him again when we need another new car. Richard Hamel was also very helpful and informative and answered all our questions when Jim was not there. Justin Brun was also most helpful in helping me register so I could do this review. More
The friendliness and politeness of everyone made it a pleasant experience. Our questions were answered in a pleasant manner and no excessive pressure put upon us. I like the efficiency of the way the w pleasant experience. Our questions were answered in a pleasant manner and no excessive pressure put upon us. I like the efficiency of the way the whole set up is done. i definitely is set to put the customer first. More
I went to this dealership on Friday, July 17. After looking around ouside I went inside. I was interested in a Rav4. I went into the showroom. The two women standing at what I assume is some sort of looking around ouside I went inside. I was interested in a Rav4. I went into the showroom. The two women standing at what I assume is some sort of reception desk did not even acknowledge that I walked in. There was a Rav4 in the showroom. I was opening all the doors. sitting in the driver's seat, pushing all the buttons, etc. There were plenty of sales people around and not a single one came over and even said Hi. I left. I bought my new Rav4 elsewhere. More
We are repeat Toyota buyer/owners. Dissatisfied with our experience at a different local Toyota dealership we went to Acton Toyota of Littleton. Happily, we were introduced to Jerry Thomas who proved to be experience at a different local Toyota dealership we went to Acton Toyota of Littleton. Happily, we were introduced to Jerry Thomas who proved to be an exceptionally knowledgeable, thorough, and attentive dealer representative. In our opinion, Jerry is the most outstanding dealer representative we have encountered in 30+ years of auto ownership. No question or concern is too minor for him to address;answers and explanations are honest, clear, and concise. More than anything we appreciate the positive, transparent, customer-service-centered attitude that is evident throughout the dealership and which Jerry Thomas exemplifies. His whole focus, well supported by the entire dealer operation, is on establishing an excellent relationship with customers and maintaining it by providing superior service. More
I just purchased my second car from Acton Toyota. In 1992, I was looking for a 3-year-old Corolla, and researched car buying and dealer tricks. I went to my local dealer, who when asked to show me a use 1992, I was looking for a 3-year-old Corolla, and researched car buying and dealer tricks. I went to my local dealer, who when asked to show me a used Corolla promptly took me out for a test drive on a very old luxury Volvo. ::Sigh:: At that point, I stumbled onto Acton Toyota while doing research on the Internet. They had the car I wanted, certified, and for a price that matched sensible prices I found on Kelly Blue Book and Edmunds online. No haggling, no negotiating down to the price I should be paying - just the price. I drove that used 1999 Corolla until it was ten years old. When I knew I needed another car, I immediately thought of Acton Toyota. I got an online quote for a brand new 2010 Corolla at a very reasonable price, comparable to the best suggestions from Edmunds and KBB.com. I spoke to Steve Jensen on the phone to set up an appointment, and within a couple hours, had finalized the deal. Again, no haggling, no games-playing: the car was on the lot for the price I'd been quoted, and I picked it up the next day. The price for my old vehicle was also comparable to quotes I'd found online, and was not factored into the price I'd pay for my new one: it was a separate deal, as it always should be. All in all, the Internet sales department at Acton Toyota is a class act. Steve Jensen was accommodating and friendly. When the dealership was finalizing some paperwork on my first day there, Steve even gave me a voucher for a free burger in the cafeteria, so I wouldn't have to sit around the showroom missing my lunch. I would highly recommend this dealership to any family members or friends. More
A great dealership -- every possible amenity, including a very low-cost cafeteria! Jerry was a pleasure to work with. He's experienced, very thorough and completely honest. We bought a Prius and it came very low-cost cafeteria! Jerry was a pleasure to work with. He's experienced, very thorough and completely honest. We bought a Prius and it came a month or more before his prediction. A nice surprise! Highly recommend Jerry and the whole dealership experience. More