Aaron Ford of Poway

BEST WITH SALES! ! We wanted to trade in our truck for a new one. We were waiting for the end-of-year sales events, but found out that Ford was offering a limited- ! We wanted to trade in our truck for a new one. We were waiting for the end-of-year sales events, but found out that Ford was offering a limited-time, 36-month, 0.0% interest rate for well-qualified customers. Well, let's go get one now! We went down there, and Blaine was our salesman. This guy new everything about the trucks. I am a good researcher, and there were some things I did not know - but Blaine did!! We fell in love, and even though we were not planning on getting one that day ("just looking"), we drove out with a new truck. SUPER FAIR price on our trade-in, and GREAT price on the truck - probably the best-priced trucks in all of Southern California! Our finance guy was Shawn, and he was fun, easy, quick, and his fancy DocPad was cool to sign on. Alfonso was awesome in getting the deal done. QUICK, EASY, FUN EXPERIENCE!!! The next time I need to buy a Ford, you can absolutely bet I would go to Aaron Ford of Poway! Thank you Cainen Wong (service), Adam (service), Alfonso, Blaine, Shawn, and everyone else who helped us out!! More

BEST AT SERVICE! !! Cainen, Adam, and the entire service crew did it again!!! Our son needed some work done on his Escape, and of course, we go where Cainen Wong i !! Cainen, Adam, and the entire service crew did it again!!! Our son needed some work done on his Escape, and of course, we go where Cainen Wong is! We know he is honest, and he trains his crew to be the same way. AND THEY DO GREAT QUALITY WORK!!! His dad and I felt comfortable with what they said needed to be done, and more importantly, our nervous son was comfortable. Exceptional work, as always! Thank you Cainen and crew!!! More

My husband has a terminal illness and is unable to drive. I took his truck in for servicing got to the my 8 o’clock appt early was told it would be done at about 9:15 am. At 11:45 am the truck was finally d I took his truck in for servicing got to the my 8 o’clock appt early was told it would be done at about 9:15 am. At 11:45 am the truck was finally done after I asked the service advisor 2or3 times where’s the truck. I was the last person in the waiting room to leave. I’m a senior citizen I will never go back to Aaron Ford Poway. With their disorganized rude customer care policies they won’t last long. There are to many other auto servicing businesses that will want our business. Management better wake-up! More

Humberto was great! Service was prompt even without an appointment. Pricing was fair and competitive. Humberto followed up and made sure everything was good! Danton was Service was prompt even without an appointment. Pricing was fair and competitive. Humberto followed up and made sure everything was good! Danton was also very helpful. I would recommend this Dealership for all of your Ford vehicle needs! More

Terrible experience. Passed us off to 3 different salespersons. Insisted we purchase four aftermarket packages as part of sale price negotiation Passed us off to 3 different salespersons. Insisted we purchase four aftermarket packages as part of sale price negotiation More

Great same day service and friendly staff I wouldn’t hesitate to go back for any issues with my ford rs hesitate to go back for any issues with my ford rs More

Incredible staff, hilarious and friendly. Helped us the whole way through. Reesa helped us and had me laughing at his stories the whole time. Made it easy too with the buying process. Helped us the whole way through. Reesa helped us and had me laughing at his stories the whole time. Made it easy too with the buying process. More

Aaron Ford replaced Perry Ford a while back and I can say they have my business! Quality, courtesy, and speed exceed my expectations. they have my business! Quality, courtesy, and speed exceed my expectations. More

Very friendly and thorough service Waiting room and bathroom clean Good communication throughout the waiti bathroom clean Good communication throughout the waiti More

Total ripoff dealership, or should I say Stealership. Feb 2021 I had taken my vehicle here to get the transmission flashed because of a recall notice. Nothing was wrong with the truck. I left the dealers Feb 2021 I had taken my vehicle here to get the transmission flashed because of a recall notice. Nothing was wrong with the truck. I left the dealership and immediately had problems with the truck. What they said the recall was to fix actually made it do it. I got busy life happened and since I don't drive the truck except for the weekend since I work from home it was the last thing on my mind. Well I finally got some time and brought the truck in and dealt with another service writer. So they had the truck and that service writer said the tech couldn't duplicate the issue. So now that I have extra time I take it back on 8/1/22. Show the manager the problem and explain that this is something that happens each and everytime. It's repeatable so not sure how the last tech was so incompetent. Pick the vehicle up today after them having it for over 24 hours. Instead of trying to reflash the tcm since this is what caused this whole thing the tech tells me my transmission is messed up and I need a new torque converter. This is really odd since it worked fine, transmission got flagged and now it doesn't work. So instead of fixing the problem they make an uneducated guess. No proof that the torque converter is bad they are just bagging it off a symptom which they caused. Best thing is I still got charged for $200.. Worst service ever, total ripoff company, they don't care about customers, I personally will never buy it get anything serviced by then and San making it my personal mission to let everyone know if their "customer service" or may I say lack of. More