Aaron Ford of Poway

Sold my special ordered Ford Maverick to someone else without notifying me that my car was arrived to dealership. Never called back or emailed to notify me about status of my order after car was delivere without notifying me that my car was arrived to dealership. Never called back or emailed to notify me about status of my order after car was delivered. Created complaint case about this dealership with Ford company. More

Everyone at the dealership was very friendly. It was a no pressure experience. I would recommend them to all my friends and family. My salesperson, Tim Brown, was great to work with. If you need It was a no pressure experience. I would recommend them to all my friends and family. My salesperson, Tim Brown, was great to work with. If you need a new car or truck, go see him. More

If you’re looking for a quick and easy dealership come to this one! Tim Brown was awesome! Helped me work a deal over the phone. Drove down from HB was in and out in 30 minutes!! 5/5 All day!!! this one! Tim Brown was awesome! Helped me work a deal over the phone. Drove down from HB was in and out in 30 minutes!! 5/5 All day!!! More

Worst experience I’ve ever had attempting to purchase a truck that I ordered in January 2023. Finally came in June 2023. Went to buy it at MSRP because that was what was told to me. Me and the finance guy truck that I ordered in January 2023. Finally came in June 2023. Went to buy it at MSRP because that was what was told to me. Me and the finance guy both shook hands and said see you when it gets delivered. I would have never ordered it if they told me they will up charge me an extra $25K. I was advised that they had to sell my order to me at $25K over because Ford told them to die to market conditions. When I refused to pay it and about to leave the dealership they went down to $15K. I said no thanks. I said how about you honor the original agreement. Pretty disappointed. The website says Exceptional Customer Service. More

Had a great experience here ask for Tim brown great guy got us in and out in my wife's new truck thanks again Tim see you soon got us in and out in my wife's new truck thanks again Tim see you soon More

Tim was great, did a great job on showing us around and ended up getting a great car ended up getting a great car More

As a young female purchasing my first car alone, I am aware of the typical stigma that I will get taken advantage of. I walked into Aaron ford of Poway and met with Tim Brown. He helped me get an even b aware of the typical stigma that I will get taken advantage of. I walked into Aaron ford of Poway and met with Tim Brown. He helped me get an even better deal on the car I was looking at and was very forward with all information about the car. I never felt like I was getting taken advantage of or ripped off, instead he helped me lower the price and gave me great advice for selling my old car. I would definitely recommend going to Tim Brown if you have never purchased a car through a dealership. He’s a genuinely nice person and will guide you through the process with ease. More

Great service and very informative. Highly recommend coming to this dealer to purchase a vehicle. Highly recommend coming to this dealer to purchase a vehicle. More

I brought my car in for the dealership to purchase from the Kbb program. Tim Brown and Jose Rodriguez took excellent care of me. I couldn’t have asked for a better experience! the Kbb program. Tim Brown and Jose Rodriguez took excellent care of me. I couldn’t have asked for a better experience! More

We had an excellent car buying experience at Aaron Ford of Poway. I inquired about a truck I found on the website. I was contacted very quickly by Tim Brown to answer any questions I had. I had to do most of Poway. I inquired about a truck I found on the website. I was contacted very quickly by Tim Brown to answer any questions I had. I had to do most of my communication through email and text due to my job and they were very accommodating and professional. When I arrived at the dealership, we were greeted right away. Tim worked with me on the price and options to come up with a deal we were happy with. I had also spoken with Vishal and Jose during the process and they were professional and friendly. Overall experience here was excellent. Tim Brown 5 stars. Thank you! I definitely recommend Aaron Ford of Poway. More