Aaron Ford of Escondido

Eric is amazing! I just bought a used car from this place and Eric could not have been more helpful. I ran into a few problems with the car and he was able to get them I just bought a used car from this place and Eric could not have been more helpful. I ran into a few problems with the car and he was able to get them taken care of extremely quickly. He really does care about his customers and wants to make sure you are completely satisfied with your vehicle. At no point during my time with him did I feel like he was trying to sneak anything by me. He was able to get me a great deal and I couldn't be more happy with my experience here. More

Untrustworthy We just spent an hour waiting for a car that had a recall repair after we were told it was done. We had to wait a considerable amount of time to be he We just spent an hour waiting for a car that had a recall repair after we were told it was done. We had to wait a considerable amount of time to be helped when we dropped the car off and when we arrived to pick it up. As we went to leave, we notice that the key fob was not the one we dropped the car off with. When we went in to ask about it the excuse was that the stealership had lost our fob due to a dysfunction with the car wash people. I call B.S. on this as the car was brought out dirty. They had to reprogram the car to the new fob and did not say a word to us or note it on the service paperwork. Now that means our other fob would not be recognized either. This screwup means more wait time as the car needs to be programmed for our other fob and washed. This level of incompetence and lying by omission is unacceptable. Look elsewhere for a service department with integrity. More

Excellent service Reggie was my sales representative, Trey and Ray helped me seal the deal and I have to say all three were super attentive and provided excellent servi Reggie was my sales representative, Trey and Ray helped me seal the deal and I have to say all three were super attentive and provided excellent service. Especially Reggie, he really took the time to understand what I'm looking for and my financial situation and at the end of the day I got the exact car I wanted and deal I could afford. More

They matched a Loss Leader Ad from another dealership! This is the third Ford purchase that our large family has used this dealership in the last 18 months. Escondido Ford wanted our business and matched a This is the third Ford purchase that our large family has used this dealership in the last 18 months. Escondido Ford wanted our business and matched a loss leader ad from another delearship even though they lost a pile on the sale of my truck. Thank you George Lorenzo as you helped facilitate the sale price and made certain that every rebate and discount was also added onto our already rock bottom price. George made certain my military widowed spouse also received the $750 military appreciation bonus . George did a great job and provided service to our family above and beyond what was expected. Thank you Escondido Ford and our family will certainly be back to purchase another Ford from our neighborhood dealer Escondido Ford. More

Excellent Customer Service We went to Ford of Escondido to look at newer vehicles and possibly trade in our beloved yet older Mustang. The dealership was busy with its 4th of Ju We went to Ford of Escondido to look at newer vehicles and possibly trade in our beloved yet older Mustang. The dealership was busy with its 4th of July sale. Eric assisted us from start to completion. He was super personable and helped us through our new Escape purchase, which we love. Thank you Ford of Escondido! More