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ALM Mall of Georgia
Buford, GA
473 Reviews
Our humble beginnings started back in 2006 when we started the journey of providing high-quality pre-owned vehicles for drivers around the Metro Atlanta area. Over time, we grew to ten locations, allowing us to provide help all around the state without requiring drivers to make the trip to one location.
Now, we offer an experience that allows us to help customers all around the country with our 100-...
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Today:Open today 12:00 PM - 6:00 PM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 7:00 PM
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Showing 473 reviews
November 21, 2014
Isaiah ISAIAH is very proffesional and serios about his job. I live in VA so I found a car there and talked Isaiah on the phone. He promised me he was gonna ISAIAH is very proffesional and serios about his job. I live in VA so I found a car there and talked Isaiah on the phone. He promised me he was gonna keep the car till I get there. He took some pix of the car and sent those. He explained the details on the phone. I got my airplane ticket and fly there next morning. When I got there car was like how he described and everything was legit. If you ever go this dealer make sure you work with Isaiah. He is five star. The only negative thing with this place Johnson (front desk manager). He is so shaddy trying to be sneaky to upsell the products and stuff. Be aware!! He applied for credit to a bank with my name and social even though I have my own financing. I got denial letter from the bank which I didn't apply. Any way Isaiah is best. More
by Gogo1606
Employees Worked With
J Johnson
November 10, 2014
Learning Experiences. My experience with ALM didn't start out to be that great - however I wasn't at the right location when I began. I started by contacting someone on the My experience with ALM didn't start out to be that great - however I wasn't at the right location when I began. I started by contacting someone on the Internet chat about the availability of a particular vehicle on the website. I was told "Yes we have it, it's on my list", so I proceeded to drive 2 hours to get to the address in which the internet directed me, Pleasant Hill Rd, Duluth. Once there, a gentleman approached, inquired about what we were looking for and I told him specifically what I was after, he said "Sorry, we don't have that". I explained that I inquired via chat this morning and was told it was available still. He took his sheet and went into another area and within 2 minutes returned saying "Sorry, we don't have it, all I have is this one." which was newer and pricier than I was after. Leaving very unhappy, I found myself across the street at another dealership and in the midst of attempting to find a vehicle to my specs, I looked back at the one I had hoped to be reviewing at ALM I noticed the address I was at wasn't the one the car was listed at. I called and reached Isaiah and asked him to place his eyes/hands on the car before I drove another 20 miles to see it and talk about it. He took my name/number and within 5 minutes called me to verify it was indeed there. I was happy but also ticked at the same time. The first guy at no time expressed that the vehicle could have been at one of their other locations and nor did he even mention there was another ALM location in the area. I'm sorry but even if I wasn't going to make the sale at the location I work, I'd at least try to keep the money in the business and direct the customer to the other location, but I'd also have checked to see if what the customer was looking for was indeed at the other location as they were told it was still available that morning. Moving on - we arrived at the Mall of Georgia location - found Isaiah and the vehicle we anticipated on reviewing. First impression was that he was not going to be able to assist to the extent I was used to when dealing with salesmen because he's young and new in the sales business., I was wrong. Isaiah is very friendly, outgoing and willing to do what he can to help you in the purchasing of your new/used car. I asked him upon completion of the sale what he learned from us that would help him in the future and he actually told me several points that he learned over the past 2 days of dealing with my husband and I during this purchase. I look for others to not back away from new/young sales people as they may actually surprise you. I would recommend seeing Isaiah in the future to other buyers, just remember we all started from nothing. More
by mhollis73
December 24, 2013
A listed price may be $19,999, but it isn't what you'll pay. They have their "Fees" above and beyond the price. For me it was $800 PLUS tax and tags. The fine print actually called it profit. Seriou you'll pay. They have their "Fees" above and beyond the price. For me it was $800 PLUS tax and tags. The fine print actually called it profit. Seriously, post a price that's not really the price? That's deception... advertising a car as $19,999 when it's really $20,799. Why not advertise it as $10,999 and have $10,000 in "fees"? Oh... and the no-haggle BS. Their online price is different than what is listed on the windshield. And like the stereotypical used car dudes, they hope you won't ask if they can do better, but they'll "see what they can do" and spend an eternity in a backroom with the Wizard of Oz or something. Ignore prices on sites like CarGurus when the price doesn't include dealer fees for wanting to buy the car. Get it in writing... what is your "out the door" price? More
by Genot
Employees Worked With
Buford Ga
