ALM Mall of Georgia

Great dealership. I felt completely at ease with the Sales Advisors because of how kind they were. I felt completely at ease with the Sales Advisors because of how kind they were. More

I liked how well the staff answered my questions and explained my options clearly without making things feel complicated. They also pointed out a few choices I hadn't considered. explained my options clearly without making things feel complicated. They also pointed out a few choices I hadn't considered. More

Getting clear answers to my questions really put me at ease. Nothing felt confusing or left hanging, and by the end I actually felt good about where things stood with the car I was asking about. ease. Nothing felt confusing or left hanging, and by the end I actually felt good about where things stood with the car I was asking about. More

Good customer service. Every exchange felt genuine, and the people handling my questions were welcoming, attentive, and sincerely cared about making the experience a positi Every exchange felt genuine, and the people handling my questions were welcoming, attentive, and sincerely cared about making the experience a positive one. More

One thing I liked was how they pointed out standout qualities of the ar. everyone I deal with was peasant and made the interaction enjoyable. qualities of the ar. everyone I deal with was peasant and made the interaction enjoyable. More

I had an incredible experience purchasing my vehicle from ALM Mall of Georgia! Moe Abdul was phenomenal to work with—knowledgeable, patient, and completely transparent throughout the entire process. There wa ALM Mall of Georgia! Moe Abdul was phenomenal to work with—knowledgeable, patient, and completely transparent throughout the entire process. There was zero high-pressure sales tactic, and they went out of their way to ensure I got a great deal and that the car was in pristine condition. Highly recommend this dealership to anyone looking for a stress-free car buying experience! More

The team was incredibly kind and attentive. Their customer service and the whole interaction with them was really positive Their customer service and the whole interaction with them was really positive More

Purchased a $95K truck that began violently vibrating on the drive home — Ford inspection later found damaged wheel studs and prior impact to the wheel. On 02/26/2026 I signed paperwork at ALM Motors to the drive home — Ford inspection later found damaged wheel studs and prior impact to the wheel. On 02/26/2026 I signed paperwork at ALM Motors to trade in my 2024 F350 with only 6,000 miles that was in excellent condition. After negotiating past their initial offer, I eventually received fair value for my trade. My wife and I drove from Jacksonville, Florida to Buford, Georgia to pick up a 2024 F450 with just 10,000 miles. I paid $89,000 plus dealer fees and $5,000 for an extended warranty. My goal was simply to purchase a reliable truck capable of safely pulling my 30,000 lb trailer for my business. However, on the drive home the truck began vibrating severely at highway speeds. The shaking was strong enough that I immediately called the salesman and left a voicemail describing the issue. The next day I brought the truck to Discount Tire in Jacksonville. During inspection they found that all four rear dually tires were wearing unevenly and needed replacement immediately. I had no choice but to replace them at a cost of about $2,000. During that inspection the manager also discovered a bent lug stud on the front wheel and recommended I have a Ford dealership inspect the vehicle. He also advised the truck needed a wheel alignment. The following day I had the alignment completed, but the vibration continued. I then took the truck to Duval Ford for a full diagnostic inspection. According to Duval Ford’s service department, multiple wheel studs were damaged and the front wheel itself showed signs of prior impact damage that prevented the wheel from seating properly. The repair estimate was $3,065 and the wheel would need to be ordered. None of this damage appeared on the Carfax report provided at the time of purchase. My business relies on this truck to pull a heavy trailer, and at this point I had already lost significant time and money trying to diagnose and correct an issue that appeared immediately after purchase. I contacted ALM Motors expecting assistance in resolving the issue and provided receipts and documentation from multiple shops including the Ford dealership inspection. ALM initially stated they could reverse the transaction or help with repairs. Later I was informed they could not reverse the deal because my trade had already been paid off. I offered a reasonable alternative. ALM currently has another 2024 F450 in inventory with fewer miles listed for approximately $8,000 more than the truck I purchased. I asked if they would exchange the vehicles while keeping the original financing structure given the mechanical issues documented shortly after purchase. Instead, I was told the price difference would be added to the loan. Meanwhile my truck remains unsafe for the heavy towing required for my business according to the Ford service inspection. I have now filed complaints with the BBB, Georgia Consumer Protection, and Ford Customer Care so the situation can be reviewed. All inspections, receipts, and photographs referenced above have been documented and are available for review. I truly hope ALM Motors will work toward a fair resolution. More

I've been thinking about getting another car lately, so I contacted these guys, and everyone there was so helpful and welcoming with me. They gave me all the car details and features. Good experience. contacted these guys, and everyone there was so helpful and welcoming with me. They gave me all the car details and features. Good experience. More

Good customer service and care. They were always patient and good at explaining things. They walked me through the whole car buying process step by step and told me exactly what I n They were always patient and good at explaining things. They walked me through the whole car buying process step by step and told me exactly what I needed to do to get the car. More