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ALM Kia South - Service Center

Alpharetta, GA

4.1
1,255 Reviews

1,255 Reviews of ALM Kia South - Service Center

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October 24, 2022

My wait was not long. They cleaned my car. Friendlyand professional, I was walked to my car. More

by terenceadavis_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paris
Oct 25, 2022 -

ALM Kia South responded

Terence thank you for stopping by today. We enjoyed helping you see you next time

October 13, 2022

I had to return my car due to leakage of oil. The splash pan was not clean during the oil change. 😕 This caused me a half day off work. 😒 very disappointed. More

by MYDREAM200819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
See service request
Oct 13, 2022 -

ALM Kia South responded

Sorry to hear you had this type of experience. Not our typical way of servicing cars. We apologize for causing you such disappointment with your car.

October 12, 2022

Friendly and Fast. To much turn over tho. Need more service specials like in the past. Overall satisfied More

by ANGELHARDY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebekah highsmith
October 07, 2022

My experience with Kia south was excellent the young lady who helped me named Parriz was very professional And explaining to me the services that I needed and helping me with a payment plan More

by pamelacorbitt.211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paris
October 06, 2022

great people with great attitude. loved paris she is an amazing person!! i would continue coming here for service More

by noelraven10
Recommend Dealer
Yes
Employees Worked With
paris service department
Oct 06, 2022 -

ALM Kia South responded

We hope you do continue to come see us and Paris. Thank you for letting us service your car today

September 12, 2022

great service & great communication. The process was quick , did not take long & 10/10 recommend. More

by ROCIOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saumil Bhatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kavonte Ivery
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy Brown
Sep 12, 2022 -

ALM Kia South responded

Thank you we enjoyed working with you too!

September 10, 2022

It was great as always love this dealership and the people are so friendly . Thank you More

by GIASHEA305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paris
Sep 12, 2022 -

ALM Kia South responded

Thank you very much, see you next time

September 10, 2022

Went here for the first time oil change, good service and manageable wait time. Little oil under front hood where the grill is but nothing to worry about. In BMW where I service my car they add all fluids ne More

by Genadiev
Recommend Dealer
Yes
Employees Worked With
Kevin Herrera
Sep 12, 2022 -

ALM Kia South responded

Thank you we appreciate your business see you next time.

September 09, 2022

Kept my car for 2 weeks and had done nothing to it. When I asked about a list of possible areas that could have been checked, I was told those areas had not come up and if they were checked, it could More

by ebark2012
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paris
Sep 12, 2022 -

ALM Kia South responded

Thank you for letting us know we will look into this ASAP

September 09, 2022

This is about your sales staff. Tried to take advantage of an appraisal while my vehicle was being serviced. Talked to several sales personnel, even told them the exact vehicle I w More

by MILANIJAM
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paris angel
Sep 12, 2022 -

ALM Kia South responded

We agree 3 hours is too long

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