A Luxury Autos

Be wary, high alert! Question everything and trust your gut on this location. Found a vehicle on the app was a little skeptical at first with all of the negative reviews but I am in retail sales as an ope gut on this location. Found a vehicle on the app was a little skeptical at first with all of the negative reviews but I am in retail sales as an operations Manager and know that you cannot please everybody and negative reviews are in evitable and and rely on a professional to help me.. After Confirming the vehicle was still available she was asking when would I be there what vehicle would I be driving so she could find me as her lot was very large. A few more cordial text were exchanged and I informed her that I would be able to find her thank you see you soon. She replied with her name Kara. Me: Beautiful thank you. I prefer to have a mechanic complete a pre-inspection.It will be approximately 530. Please have the car ready and available for him. I was even interested in a second vehicle. Me: Hi Kara I may also have them look at the red tundra as well . Can you please provide me the details of the red tundra ASAP thanks. Kara: The problem is I don't have sales people who have cars ready for mechanic to do inspections. I thought you were coming down to drive these trucks Kara: We have very very limited resources of tell people right now mechanics can come with a customer as long as a customer is here with the salesperson Me: I am only open at the moment for Mechanic to review it. I will not be available if this does not interest you I have other trucks I am currently looking at thank you. Please let me know so I can direct him properly. Hello, please let me know. I am completely at a loss why you wouldn't be interested in business. Yes if the mechanic says that it is good I will be there to check it out if you says that it is a waste of my time then naturally I will not waste my time. I am desperately looking for a good vehicle specifically a Toyota tundra. You had many negative reviews and never like to judge her and was giving you every opportunity to sell me a car as you had one that I was interested in. I would think that if somebody was willing to spend their hard earned money to hire somebody to preview a car that they would be in fact serious. You seem to only be interested in people that are willing to buy right now over the phone. That is not the case for me but I am going to buy a vehicle within the next few weeks. Kara: First on the phone you told me you were coming changes are you sending some inspector to come and review the truck without a deposit without anything I don't have a sales guy to have the manpower to get off the lot Me: If for some reason somehow we got on the wrong foot I am still willing to send a mechanic out to your location so he can give me his honest opinion. I have driven out to sitesAnd have been missed lead by many dealers and still felt like I needed to have a mechanic check it out Are you telling me that you require a deposit for a test drive? In my all of the recent vehicles I've test drove and not once a deposit was requested only a copy of my Drivers license. Kara: Nobody require the deposit to test drive panic while he demonstrates and text drives our trucks Me: I don't understand your last text NOT RECOMMENDED Terrible customer service. There is always a sucker out there they are just waiting for you. I challenge you to challenge them. Take your time to process. Do not rush into it. More

ScammersThey sell me a van that i paid full priceNow my Scammers They sell me a van that i paid full price Now my tittle is lien holder because they say I owe $$ 6k . Do not buy here!!! Scammers They sell me a van that i paid full price Now my tittle is lien holder because they say I owe $$ 6k . Do not buy here!!! More

The salesman sold me a van for 16k with a 10k deposit. They later change the price to 18k and they trick me with the contract. when I call to see the numbers the finance guy told me that the initial cost They later change the price to 18k and they trick me with the contract. when I call to see the numbers the finance guy told me that the initial cost is $18.5k. This place is a total scam. They lied to me about price, about contract, they have not moral. Please don't trust anyone from there. More

This place terrible there just take people money I should read there reviews before I take my xxx there .bad experience at this place i should read there reviews before I take my xxx there .bad experience at this place i More

Horrible place Salesman sold me a van for 21k with 6k deposit. The bank call me and said i'm financing 22k when i call to see the numbers the finance guy told me Salesman sold me a van for 21k with 6k deposit. The bank call me and said i'm financing 22k when i call to see the numbers the finance guy told me that the initial cost is $25k. Please don't trust anyone from there. More

Horrible experience,this place is by far the worse dealership in the state.They post cars that don’t exist,confirm and verify that the car is there and when you show up they show you a piece of garbag dealership in the state.They post cars that don’t exist,confirm and verify that the car is there and when you show up they show you a piece of garbage and try to switch you into that car because the original car they posted does not exist and they will have excuse after excuse,one guy said they sold it even though they confirmed it was there.Thwn a sales guy told me it went back to the auction and another guy said it had problems and went to a shop.All lies and can’t even share the same story to keep the lies straight.Wasted my time and there’s not one car I seen there that looked anything like the phots posted,lot full of lemons.Stay far away,look up their reviews on any site,all bad.Flush your money down the toilet before you go to this dump. More

A luxury Auto they have Extremely bad customer service and I will strongly advise anyone to avoid this dealership at all cost. Recently my brother purchased a Ford Van 2015 that was listed for $12,000 and I will strongly advise anyone to avoid this dealership at all cost. Recently my brother purchased a Ford Van 2015 that was listed for $12,000 at A Luxury Auto. The van had 150,000miles on it and it was evaluated from Kelly Blue Book between $6000 to $8000. The van was accounted for $16,000.00 after the dealer fees, taxes and so on. My brother and his wife signed the contract electronically and the Salesman told them they are unable to print out the contract. They were told to come back the next day. He was turned around several time before he was able to receive the printed contract. When he received the contract, he found that the total price was accounted for $19,214. All the numbers were changed in the computer with his electronic signature and his wife electronic signature listed on it as they were consented to the deal. The fact that the salesman intentionally get their electronic signatures gave them legal rights to justify their actions that left my brother powerless. So to anyone looking for a vehicle don’t leave without getting a written contract and do your research before you get trapped. More

This dealer sold me a car a few months ago and never did the title work and when I call to inquire about it, they refuse to take my call nor call me back; they put me on hold when they do accidentally pick the title work and when I call to inquire about it, they refuse to take my call nor call me back; they put me on hold when they do accidentally pick it up. I filed a police report and am going to have to sue them in small claims court. When I ask the lady in the tag department what the owner's name as she refused to give me his name and stated, "I work for A Luxury Autos, I don't know the owner's name." Corrupt den of thieves, RUN! More

Be smart don't come. You've been warned.Shady people. Be smart don't come. You've been warned. Shady people. Shady place. Everyone is rude to you. Plus these are all crashed and fixed up cars Be smart don't come. You've been warned. Shady people. Shady place. Everyone is rude to you. Plus these are all crashed and fixed up cars More

CHEATING CHEATING CHEATING!!!!!! 1/ cheating by selling lost part cars: They sold me a used car with lost fender and broken head light, it had accident but they said c CHEATING!!!!!! 1/ cheating by selling lost part cars: They sold me a used car with lost fender and broken head light, it had accident but they said clean title. I’m a lady so didn’t know about it. I came to Toyota to check up the car, they told me to bring back to the dealership to ask them fix it within 30 days by law. Then I came back to get everything fixed and they said NO 2/ cheating price: they sold the price out door 11.5k to me by Debi a man. He said It’s the pay off price out door and I just need to wait for the title by mail. Guess what, when I came to get the plate , they asked me to pay $398 for the plate and tax $1,680 which should be included in the out of door price already. 3/ cheating insurance: he said he could buy a car insurance for me $476/6 months. It comes out that $476 is only for 1 month but I paid the first month already, the monthly is $261/month, total $1,300 left and can’t change it. 4/ cheating by trying to get under table money: the sales man try to get my money for himself by saying that he helps me a lot. I gave him $60 and he said why it’s so little. Should a car buyer give money to a sales man then? STAY AWAY FROM THIS CHEATING DEALERSHIP IF YOU DONT WANNA BE IN A TRAP More