405 Motors

Dangerous vehicle sold under false pretenses Car was listed online at a third party website as '405 motors mechanic certified'. On the test drive the car performed well. After purchase and about Car was listed online at a third party website as '405 motors mechanic certified'. On the test drive the car performed well. After purchase and about 15 minutes down the road, the 'low coolant alert' came on. There was a half empty bottle of coolant in the furthest back part of the trunk. This was the only loose item in the trunk, leading me to believe that 405 Motors was aware it had a issue and did not disclose it. In addition, upon further inspection when attempting to diagnose the issue, I was looking at the fuse box and noticed that the SRS (airbag, etc) fuse was missing. I purchased the car because Volvo has very high safety ratings and I want myself and my family to be safe on the road! This was an extremely negligent and potentially deadly safety issue. I do not think that 405 Motors performs even the most basic safety inspections upon the receipt of any incoming vehicles and I fear others who have purchased vehicles and those who purchase in the future from 405 Motors might be in serious danger. When I contacted 405 Motors about the issue they seemed willing to help and I told them I would be able to bring the car in to get it fixed in a few days due to work and the shop not being local to me. When I next contacted 405 Motors they completely backtracked on any offer to fix the car. I was very disappointed to have been ripped off by these seemingly genuine individuals. In the final sale portion of the transaction, the manager told me he would cover the costs of registration and that I did not and would not need to give them any more money over what I had already given. After registering the vehicle I received from 405 Motors a request in the mail to pay for the registration. Please check them out on the Better Business Bureau website, they have nothing to lose with an F! rating. I wish I had checked there first. More

2014 Toyota RAV4 LE June 01, 2017 Majid was prompt in answering calls and emailing me. Zak, made sure I got a full coverage plan before driving off the car, gave me the key even before Majid was prompt in answering calls and emailing me. Zak, made sure I got a full coverage plan before driving off the car, gave me the key even before I did the paperwork( he's very relaxed and peaceful),let me to test drive without a salesperson in the car no pleasure! Ken got me a good deal on 60000( 4 yrs) warranty, towing package and assured me if I take my car to 405 for repairs within the warranty, they'll waive off $100.00 deductible and if need be they'll give me a rental car for 4 days. Clean, friendly and peaceful facility. Staff is very soft spoken, respectful, relaxed-no tension! The ladies staff had a lot of knowledge on the features of different cars and how to set the vehicle. Zak updated the aspiring buyers if the car they wanted got sold out, because he cares. Ken explained the buying process well and gave good elaborated answers advise and good examples. I'll definitely, refer other customers to 405 motors. Good job team and keep up! I really appreciate your business. More

Excellent low pressure buying environment. This is where you want to go to buy a car! Excellent customer care in both the sales and service department. It was my first time buying a car and I d This is where you want to go to buy a car! Excellent customer care in both the sales and service department. It was my first time buying a car and I did not feel as nervous and I thought I would feel. they really ensure that you understand everything before you sign. I got an excellent price on my 2004 BMW 325xi. They personally addressed any issues that it had and set me up with a great extended warranty should an issue arise. Highly recommend buying a car from this place. They even have free snacks! More

Great service all around & fast, No BS here @405 Great service overall with attention to detail. All of the staff were pleasant & nice. Love the fact that this is No Haggle prince dealer which actual Great service overall with attention to detail. All of the staff were pleasant & nice. Love the fact that this is No Haggle prince dealer which actually makes it easier for customers. Their price Pt are so much less then the usual dealer pricing. Make sure to thoroughly chk the car before/after test drive. We bought a 2014 Jetta for my commuter as I was putting too much miles on my BMW M3. I wrote a chk so signing was fast & easy. Got there @11:30 & got out @1pm after 2 test drives. So easy & quik Love it!! More

happy to be haggle free After searching a few car dealers between Everett and Woodinville, I finally settled on 405. I made a list of vehicles i was considering and found the After searching a few car dealers between Everett and Woodinville, I finally settled on 405. I made a list of vehicles i was considering and found them online, and 405 happened to have one i was interested in. Turns out Honda Fits arent great for large hills, so I looked at the rest of their stock. Being able to browse the lot and get in all of the cars before deciding to take a test drive was awesome. I wound up looking at cars i otherwise wouldn't have, (including the car i finally ended up purchasing). Then i was also able to test drive the vehicles without a salesperson, that really let me focus on the features i found important, rather than hearing a strong push. Being able to just set up the purchase without needing to haggle was another thing i valued a lot. The prices i checked on KBB seemed to be perfectly fair and on a few cars were actually decently below suggested list price. After having a different dealer flat out lie to me about the best price they could offer, and IMMEDIATELY backtracking when i showed them advertising the car for less, this wound up being a much better experience. Ive had my car about two weeks now and i am very happy. More

Easy no pressure Everything is going good as much as I expected on the car and deal was fair. I drove 5000 miles and everything looks great. I'm happy with my decision Everything is going good as much as I expected on the car and deal was fair. I drove 5000 miles and everything looks great. I'm happy with my decision. Thanks! More

Purchasing an older pickup truck My experience today in purchasing an older pickup truck was excellent. Courteous and helpful people. No haggling - all questions were answered. I w My experience today in purchasing an older pickup truck was excellent. Courteous and helpful people. No haggling - all questions were answered. I would highly recommend 405 Motors. More

Great experience We bought a 2014 Acura MDX last year and I have to say that we had a great experience with 405 motors. The staff was very friendly and patient in expl We bought a 2014 Acura MDX last year and I have to say that we had a great experience with 405 motors. The staff was very friendly and patient in explaining all the things related to the car which helped in making a decision quicker. We had requested for a service check done by Acura Lynnwood, and they immediately agreed to it. They also arranged for the used car loan which beat the interest rate offered by my lender. I would strongly recommend this dealership. More

Excellent Car Buying Experience My wife and I visited 405 Motors for the first time and purchased a used vehicle. The experience was fair, friendly and quick. Entire staff helpful an My wife and I visited 405 Motors for the first time and purchased a used vehicle. The experience was fair, friendly and quick. Entire staff helpful and knowledgeable - Highly Recommended! More

Great dealership and cars! Great customer service and smooth and fast transaction. Highly recommend this dealership, definitely will come back. The 2014 Acura MDX SH-AWD was per Great customer service and smooth and fast transaction. Highly recommend this dealership, definitely will come back. The 2014 Acura MDX SH-AWD was perfect and just as described. More