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1and2 Automotive

Dallas, TX

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rated
277 Reviews

11311 Reeder Rd

Dallas, TX

75229

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277 Reviews of 1and2 Automotive

September 07, 2019

unprofessional and unethical people I had a real bad costumer service on my visit to the Reeder location. it was unethical unprofessional , was a real bad, bad experience. On 8/31/19 More

by Jave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I can't remember the sales guy name
Sep 11, 2019 -

1and2 Automotive responded

Jave, we are very sorry to hear this. Please call us at 214-771-8888 so that we may discuss your situation and see if there is anything we can do to turn this experience around for you. Thank you!

Sep 17, 2019 -

Jave responded

I sent an email and I did not get any answer yet, Id really like to see how you handle these type of situations

August 27, 2019

Couldn't be happier After a full day of car shopping and feeling discouraged, my daughter and I ended up at 1and2 Automotive. We were met with friendly staff and Deny too More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deny
Aug 29, 2019 -

1and2 Automotive responded

Denise, this is great news! We are delighted that we were able to help end your car search! Thank you so much for taking the time to leave this feedback. It truly means a lot to us!

August 27, 2019

Lemon Theft, Theft, Theft. This people will sell you a nice looking car on the outside. But internally engines are bad. GO SOMEWHERE ELSE. Do not be fooled More

by Mykejobes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
A.D.
Aug 29, 2019 -

1and2 Automotive responded

Hi Mykejobes, thank you for taking the time to leave us feedback. We are very sorry that you are dissatisfied. Please call us at 214-771-8888 so that we may discuss your specific situation and see if we can help.

August 23, 2019

Very nice experience My salesman was great! He new everything about the truck. No pressure! Loved that they really wanted to help and not just make a sale. More

by JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AD
Aug 29, 2019 -

1and2 Automotive responded

Hi JJ! Thanks so much for this kind review! We really appreciate it and are pleased that you enjoyed your time with us!

August 20, 2019

Really great sales professionals We have been looking for a suitable car for 2 weeks and finally we ended up with 1and2 Automotive. Our Sales consultant DJ is very helpful and profess More

by ChrisnJen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ
Aug 23, 2019 -

1and2 Automotive responded

Hi CHrisnJen! Thank you for taking the time to leave feedback on your visit. We are delighted that you had an awesome visit with our dealership and really enjoyed helping you find the right car for your needs! Please let us know if there is anything else we can do for you! Thanks!

August 19, 2019

Omar is Unethical and Unprofessional My Daughter who recently gave birth, and her Husband purchased a Nissan Murano, that the battery, brakes, and power steering did not work. They convi More

by Christina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Omar
Aug 20, 2019 -

1and2 Automotive responded

Christina, again...the car was purchased without a warranty...even though it was offered. We did make some repairs for your daughter and then they had repairs done elsewhere that were done poorly. We are sorry that you are inconvenienced, but don't think there is anything else we can do for you at this time.

Aug 20, 2019 -

Christina responded

All the repairs were done completely at your Slum Lot, and from reading the reviews, this is just how you conduct business. Employees lying saying their name is Omar when in fact his name was DJ. One day your company will take advantage of someone who will shut this Slum Lot down. What was the purpose of requesting her to come in if no efforts were gonna be made, instead your staff cursed out a 19 year and her newborn. I will continue to tell everyone about your shady business dealings,even if it means in front of your businesses. You will reap what you sow. SHAME ON THIS SLUM LOT, TAKING ADVANTAGE OF A MILITARY FAMILY!!!!!

August 18, 2019

HORRIBLE. FRAUD. THEFT My pregnant friend came here looking for a car. 1: We arrived at 2pm with our friend who gave us a ride and 4 small children. We were approached by More

by Kyndra.74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar, Deny
Aug 19, 2019 -

1and2 Automotive responded

Please call us at 214-771-8888. We are terribly sorry that you had such an unpleasant experience and want to make sure that this is worked out and need to further discuss this with you.

July 22, 2019

Run from this Dealership. False Advertising. Fake. Liars. I literally don't know how this place is still in business. So much for humanity. LOL Having recently moved to Texas, we were excited to purchase More

by ladulce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry
Jul 23, 2019 -

1and2 Automotive responded

Ladulce, we are very saddened to hear of your experience. Thank you for bringing this entire visit to our attention. Please call us at 214-771-8888 so that we may discuss your visit and try to improve on your experience. Thank you!

July 16, 2019

Excellent This was a great place to get a car everyone is nice and professional definitely especially Adolfo I really like the car I got although I went for ano More

by Clewis6588
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adolfo
Jul 19, 2019 -

1and2 Automotive responded

Hi Clewis6588! We appreciate you taking time to leave this rating and review and are delighted to hear that Adolfo took such great care of you! It pleases us to know that you are happy with the care you received and the vehicle you purchased! Please do not hesitate to reach out if you need anything additional!

May 21, 2019

1and2 to the Rescue I was unsure if I wanted to lease a used car or purchase a cash car. Will provided enough education on the difference in owning and leasing and how it More

by MDCoats19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Burk
May 22, 2019 -

1and2 Automotive responded

This is such great news! Thank you, MDCoats19! We appreciate your feedback and are delighted that Will was responsive and clear with his explanations on the differences in leasing and buying. We are delighted to have you as a 1and2 Automotive customer and are here if you need anything at all! Thanks again!

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