#1 Cochran Buick GMC Monroeville

I've dealt with this dealership for a very long time, and a number of both new and used vehicles. Always treated as a vip and a member of the Cochran "family". Couldn't ask for better service, attention to a number of both new and used vehicles. Always treated as a vip and a member of the Cochran "family". Couldn't ask for better service, attention to detail is great, communication is perfect! Overall highly recommended!! More

Always a decent experience, considering service of vehicles are a necessary evil. Ed, James, Darla are the individuals I usually see. All of whom treat me with courtesy and respect. I highly recomm vehicles are a necessary evil. Ed, James, Darla are the individuals I usually see. All of whom treat me with courtesy and respect. I highly recommend their services. More

I apreciated the honesty, free car wash and discount on the diagnosis. I will be interested in how the experience on Monday goes. Cochran has been good to me in the past. the diagnosis. I will be interested in how the experience on Monday goes. Cochran has been good to me in the past. More

We are very pleased with the service we receive from James Thomas each and every time we visit. He is professional,courteous,knowledgeable and helpful. Frankly, he is one of the main reasons we have ou James Thomas each and every time we visit. He is professional,courteous,knowledgeable and helpful. Frankly, he is one of the main reasons we have our car serviced at Cochran. The work performed by Cochran has always been right and done within the timeframe promised. More

The Drop off and pick up were convenient. Got an ATS loaner, so that made for a pretty sweet experience. Getting the loaner and returning it were uneventful (which is how it should be.) Good experience loaner, so that made for a pretty sweet experience. Getting the loaner and returning it were uneventful (which is how it should be.) Good experience. More

After researching Subaru vehicles for months, I finally purchased a 2010 Subaru Impreza Outback Sport yesterday. #1 Cochran was the 6th dealership I visited. I was considering purchases at two of the oth purchased a 2010 Subaru Impreza Outback Sport yesterday. #1 Cochran was the 6th dealership I visited. I was considering purchases at two of the other places until I checked out #1 Cochran. From the initial emails and phone calls exchanged through the final handshake, it was nothing short of the best car buying experience I could have imagined. Every person made me feel comfortable, especially salesman Jim Powers. Jim was upfront about everything, put zero pressure on me, and was accommodating. A fresh change of pace from the other dealerships out there. At the end of the day I got a great deal on a quality vehicle. The price was exactly within the range of fair market value, so the negotiation was really not necessary (though they did come down some on the price). Completely worth my drive of an hour and a half. Anyone out there considering the vehicles that they sell at #1 Cochran should definitely make the trip. I imagine the rest of the staff is as friendly and considerate as the people I dealt with, but I'd suggest talking to Jim Powers specifically. He seemed like a genuine guy, which, unfortunately, seems to be the exception and not the rule when it comes to salesmen. I know i'm not going to need a new car for a while, but when I do I know exactly where I'll go... #1 Cochran in Monroeville. More

My experience at Cochran was excellent and could not have gone more smoothly. Chuck was great and got us in and out quickly with the vehicle I wanted, at a price I was comfortable with. Mike Rotz made the fi gone more smoothly. Chuck was great and got us in and out quickly with the vehicle I wanted, at a price I was comfortable with. Mike Rotz made the financial part painless and actually quite enjoyable. I want to thank both of them for helping us out and making it so easy. Chuck is the man! More

Of the three people I mentioned above they all went above and beyond meeting my expectations for being a first time buyer at your dealership. Especially Shawn Smail my salesperson he couldn't have done above and beyond meeting my expectations for being a first time buyer at your dealership. Especially Shawn Smail my salesperson he couldn't have done more to meet my needs. He was open and forthcoming with any information that I asked for as we'll as being readily available to take my phone calls even when it was his day off!!!!!!!!! Wow you can't ask for much more than that for someone that wants to gain your business trust and confidence can you? Older people are very loyal I had been with the same dealer for over 25 years to get me to change I think it is fairly obvious that a great job was done by all.!!!!!!!! More

I was pleased with the reception and service I received when I brought my car to the shop. James is very personable and pleasant. The shuttle service to the mall is a plus. John, the driver, was pleasant when I brought my car to the shop. James is very personable and pleasant. The shuttle service to the mall is a plus. John, the driver, was pleasant and picked us up when we were done shopping. I always look forward to bringing my car to be serviced. More

My visits to #1Cochran service department have always been very satisfying. It begins with the always friendly greeting and smile from James Thomas. Mr. Thomas explains the problems with my vehicle and been very satisfying. It begins with the always friendly greeting and smile from James Thomas. Mr. Thomas explains the problems with my vehicle and explains the solutions prior to the work being done. The waiting room is eased by TV, Newspapers, and free coffee or tea. The work on the car is always superb, and it is returned to me cleaned. Wouldn't want to go anywhere else. More