
#1 Cochran Buick GMC Monroeville
Monroeville, PA
Filter Reviews by Keyword
By Type
Showing 761 reviews
I feel that the people I worked with went beyond what they had to do to financially make my new car affordable. Also everything was very well explained to me including the additional things that is offe they had to do to financially make my new car affordable. Also everything was very well explained to me including the additional things that is offered when you buy the car. Everyone was very friendly and kind. I really appreciate everything that was done for me and I just want to say Thank you. More
Great and friendly serivce from salesperson. answered all questions without being too pushy or annoying. would gladly consider returning to this location in the future questions without being too pushy or annoying. would gladly consider returning to this location in the future More
I was looking for a car to purchase and Bob Shaw made the process easy and stress free! He was beyond friendly and knowledgeable! I did not feel pressured at all! I will recommend him to anyone I know loo process easy and stress free! He was beyond friendly and knowledgeable! I did not feel pressured at all! I will recommend him to anyone I know lookin for a new car! He was great and #1 Cochran was great too! More
I never have a problem getting an appointment. My only complaint was there was an e-mail that was presented that we would get $15.00 off our first oil change but that did not happen. complaint was there was an e-mail that was presented that we would get $15.00 off our first oil change but that did not happen. More
Lee Plimpton sold me my car. He has been great. Someone named Rich gave me a plate mount. He was so sweet, Nikko made my appointment for me and Ed checked me in and out after service in 30 short minutes. T named Rich gave me a plate mount. He was so sweet, Nikko made my appointment for me and Ed checked me in and out after service in 30 short minutes. The plate was drilled and added perfectly to my front grill. Great service. I love my new Caddilac. Thanks Cochran! More
Fast oil change! Friendly people staff. Everyone kept me updated on the progress of my vehicle, even asked if I wanted the tires rotated. Thanks for quick great service! updated on the progress of my vehicle, even asked if I wanted the tires rotated. Thanks for quick great service! More
I have always got exceptional service at the dealership this the day I bought my car and only have them work on my car and the service people have always explained what they found before doing any work. T this the day I bought my car and only have them work on my car and the service people have always explained what they found before doing any work. They have even spoke to my husband on my cell phone to explain it to him. More
I was told I would be called re status and need for repairs. Car left overnight At 2:00 pm I called to check on car needs for repair explained. They were unable to explain one of my concerns. Te repairs. Car left overnight At 2:00 pm I called to check on car needs for repair explained. They were unable to explain one of my concerns. Tensioner belt replaced, squeal still present, but not as bad. Car still vibrates when accelerating slowly in stop and go traffic, this is the unexplained problem More
I cannot say enough good things about Ed and Donna. They are friendly (always a smile), always willing to help you, go out of their way to help you and make sure you are satisfied with everything. They wer are friendly (always a smile), always willing to help you, go out of their way to help you and make sure you are satisfied with everything. They were really great with this last serious problem. Handled it to make it easier on us. More